The Retreat, Elcot Park

My sister and I stayed at Elcot Park Hotel for her birthday, in the Sutton Suite and everything about this hotel really exceeded our expectations. The staff were amazing and kindly helped us with our bags to the room, which was stunning. The welcome drink on arrival was a nice touch. Very comfy bed and crisp white bedding. The only thing, which is to be expected in a country house during the summer, is it was very warm but two fans were provided and we slept so well with those on. The breakfast was delicious and the facilities all around were perfect. We can’t wait to stay again!

Amazing job. Staff incredible and the spa experience is excellent ate in the restaurant and used the bar more than once-everything great

I will be honest, it looks nice on the website, very well photographed. However expectations were high and it just didn’t live up to what I had seen or read. I would presume there were a lot of influencers offered free stays/incentives for good content. It was a Mecure hotel before and you can clearly see this throughout, the refurb could have been bigger, one wing of the hotel is very much still the same as the previous hotel, paint flaking, chipped walls, old looking throughout. Breakfast is a buffet style, we ate at the Brasserie, food was ok but nothing amazing, at the price point I would expect better. The venison for example at 31GBP was a very small portion. It could be very good with some updates and changes.

Pros Lovely staff, nice decor throughout, Spa is great Cons Rooms were so so hot, this would really put me off staying there again. It makes for a bad nights sleep (not what you want from a spa hotel!!) and just uncomfortable to be in There was also a lot of bird poo around the outdoor swimming pool

Amazing stay and the best hotel experience I’ve had in a long-time! The staff were all so lovely and friendly, which created a lovely atmosphere and really made it for me. The facilities are great and the place is so clean and well looked after. Loved every part and will be returning for sure.

We arrived at the hotel yesterday for our 15year Wedding Anniversary due on 5th September. We hired the whole hotel in 2009 we had the best time then and a fabulous 24hours with you starting yesterday. Grace was brilliant with me on the phone the other day advising we could arrive earlier than 4pm to use the facilities etc. We met Lily on arrival who was amazing definitely deserves a promotion such a lovely young lady who was a wealth of friendly knowledge. We also met Rosa who showed us to our room and shared info of her parents getting married at the hotel before us. The room was amazing. Would highly recommend HoneyBottom and thank you very much for the complimentary room upgrade and our congratulations mini brownies. We had a fantastic evening meal in the brasserie all of the team were great especially Alice who was serving us. I ordered the Nutella donuts but was a bit disappointed it came with mango sorbet and not the passion fruit sorbet which it said it came with. Although Alice did offer to get me one if I'd have liked but by that time I had already almost finished the lovely mango one. We had a great night's sleep bed amazing. Breakfast was also very nice. We booked afternoon tea which Grace helped with last night as we did not know we had to book 24hr in advance. This was very nice of her and Chef to arrange for us. We had a great afternoon tea and Ella who was serving us was very helpful. All the team in the restaurant were great sorry I cannot name all. The take home complimentary congratulations cup cakes were a lovely gesture which our children have devoured and this was the final touch to a great stay. My parents live in Ramsbury and we live in Dubai. It was so great being able to finally getting back to Elcot Park it definitely did not dissapoint. Highly recommend.