Cozy House B&B

- host is nice and welcoming. She helped us out in the middle of the night when trip.com wasn’t available. - Unfortunately the breakfast was rather tiny and more a little snack than a breakfast. - Amenities were ideal (bathrobe, mini fridge, hairdryer) - location was perfect, walkable to the Niagara Falls - Advise: make sure the host has your phone number and email address since the host didn’t have ours but only the contact details of trip.com.

Thank you to the Cozy house B&B for looking after our reservation due to unforeseen circumstances due to devastating wildfires where we are. We will be recommending your beautiful B&B to everyone we know to hope to repay the grace, and kindness you have shown us during this difficult time for us here in British Columbia. We will be rescheduling our trip to come and stay with you next year. Incredible, wonderful B&B. Please be sure to give this wonderful business your patronage they are beyond amazing.

This review is actually for January, 2018, when we went up to see Niagara Falls FROZEN, which does not happen often. We arrived, and no one appeared to be around. Sidewalk was not even shoveled. Hosts answered the door, and it was discovered that WE had the wrong dates!!!! They had taken the weekend off, with no guests expected. HOWEVER, they immediately WELCOMED US, gave us a choice of rooms, and the food was FANTASTIC! We would definitely recommend this place anytime.

Booked this via ********** and when I tried to check in, there was nobody there, the lights were off, and the doors were locked. As it was late, I went to a different hotel, checked in, and only then got a text and email with directions for checking in. I asked for a refund as I was not able to check-in, and they declined, so I have had to initiate a charge back request via my card.

Good: so cute! Older home with 3 bedrooms. Main floor is unit 1 with a large closet with fridge, it’s own bathroom The hood: Room 1 on the main floor featured a private bath with a tub/shower, shampoo, etc. and more towels than I’ve ever seen for 2 people. Queen sized bed, 2 nightstands and lamps, small bistro set and TV. You enter a common area which features a small table and chairs, and a series of slippers and Crocs to give you the hint that taking shoes off is welcomed. There is also a desk with a laptop set up, and wifi. Next is a room set up as a dining room with cups, plates, flatwear, a micro, coffee pot, mini fridge and a formal wood dining table for 6. This is where breakfast was served in the past. They now leave snacks and fruit as well as coffee for the coffee maker, cream in the fridge, and some rather good biscotti when we were there. The owner lives in the house behind, which is attached, but has no internal connection. I understand there are 2 more units upstairs that are large and maybe share a seating area on the landing. The Falls are down the street, maybe 6 blocks or less. The best souvenirs are located in the State Park gift shop next to Victoria’s Restuarant and Tim Horton’s. Ex: small maple syrup in a glass maple leafed shaped bottle $5.98. Elsewhere is was 7.98 and up. The owner has carefully and cheerfully decorated all the parts we saw. With permission, she can show you a washer and dryer in the house. The Red Ganache Bakery down the street is fabulous. I had some dark chocolate cup filled with coconut cream. And there were several gluten free options, including macarons (not macaroons.. a different thing). The rest of the story; Communication, and breakfast. There are listings all over for this property and due to language barriers and being a small operation, not everything is up to date. There is no hot tub. There are bathtubs. There is no beautiful, wonderful country breakfast that comes with your stay. Fruit and biscotti or muffins, coffee, etc. The photos on Tripmasters of the breakfasts and idea of guests gathered around, visiting, was the reason I booked here. The Red Ganache helped me get over it. And.. the phone numbers seem to change a lot. Or maybe they had a land line that went away. And English is not their first language, so be patient. Lastly, most odd and nothing to do with the listing… transportation to and from Pearson Airport is non existent. Oh there’s a bus… $200 for 2 and upwards of 4 hours to get there. We Uber’d for about the same price, and on a weekday around 3, it still took 2 hours to get there. On a weekday around 9 am, the reverse trip was around an hour. Car rental was $500 for an economy car for 3 days, before any gas, taxes or insurance. So, it is Cozy and it offers an alternative to the $300-700 a night hotels. Sorry, my photos were on the way out.