Attika Hotel

Great location, pleasant stay

Booked two apartments a month prior to our stay only to get a phone call the night before we were travelling 500km to be told they only had one apartment available and they ruined our holiday and the staff were very rude to us over the phone about the situation

Knowing my luck I would get the room facing the main road. The windows are not double glazed as they noise reduction only. Misleading advert. Was ok clean but noisey at nights the room. 4 out of 10. Most hotels in perth are not double glazed behind the times for a city.

No room service. Staff walk outs. Rooms not ready. At the time of travel, rooms were advertised as having daily service. Parking offered is tricky. Hard to get cars into bays. Lift not cleaned. Same coffee stains on floor all week.

Booked a queen bed, 1 bedroom suite. The bed is literally 2 single beds pushed together. The most uncomfortable bed I have ever 'tried' to sleep on. No sleep for us that's for sure. There is a bar fridge but no freezer so don't expect ice blocks for your drinks. The aircon is horrendous. yes, it was a 40 degree day when we arrived but the aircon unit is virtually above the corridor so that doesn't really help when your in bed and not feeling the benefits of having the air con on. All I have to say is ....Choose another hotel.

This hotel is not a boutique hotel. The cleaning service is dreadful, daily services are not completed. Guests arrive back at the hotel to find dirty towels, full rubbish bins and a dirty elevator. Phots show this claim is valid. Very apologetic reception staff who did their best. Management didn’t care. Messages were ignored and only responded to, after an eight day stay was completed. Saturday saw guest rooms not cleaned and ready for 2pm check ins. The city view does not exist. Walls or a work site / house is all that you see.

From making the reservation it all seems great, until you check in. The front door is piled with leaves, great welcome. I thought the place was closed down. On entry into room, lights were off so no welcome experience when arriving on night fall. Found the light switch, be that it was cracked and took some effort to switch on. Toilet seat was broken, after 4 nights stay and being reported, still not fixed. Bathroom sink spout was loose and dangling in basin. My hubby simply reached under sink and tightened with his own hands and fixed. Shower recess does not have a soap dish or anything to put your showering products on, the floor it was. Walks marked, chipped and in need of minor repairs. Kitchen is quaint. Microwave has remains of a prior guests food within it. Every plate, bowl and coffee cup was soiled with food remains. No COVID clean at all. The trash bin is 2.1lts in size. So don’t think about putting trash in it. A golden circle juice bottle is bigger. Dining chairs are well used and not vacuumed or cleaned. Otherwise housekeepers would of found the $50 note in one of the chairs and the opened condom wrapper in the other chair. One chair has springs popped out on bottom and nearly touching the carpet. Oh the carpet, yes nice dark colour, put a real vacuum cleaner has touched it properly in a while. Moved the lounge chair and found an Easter egg. Not sure if it was cavity range from 2018 or 2021? Bedside lights gloves were both blown. Reported but nothing happened nor was rectified during our stay. Nice touch with complimentary water in fridge. But tacky that water says Officeworks brand on it though. The mattress is described as a Queen bed, well it is two small singles pushed together and just horrendous to sleep on. With some love and attention this could be a great Apartment Hotel, but gather manager doesn’t have control as the service and cleanliness is letting this property down. Will we be back, probably not. Will the manger care about our review, probably not. Will the housekeepers have cleaned our room correctly after we had left, probably not. Will others wish to stay after reading our review, no idea. We suggest the manager stays in every room overnight and experience what we paying guests have to endure.