Easton Guest House and Apartments

Visited August 2022 AVOID AT ALL COST this place is not fit to be called a guest house. No communication before arrival had to ring for entry code bad line so had a text sent to me no internet code had to ask for it was going to walk out at this point no other disabled accommodation to be found in Norwich at all so we stayed its dirty out dated 1970s décor and furniture broken door locks windows with the handle falling off so called disabled friendly room what a joke, 2 single beds 1 with the legs or casters removed (no telling last time that was pulled out and cleaned under?) hand rail for the shower is outside the curtain with the curtain a good 12” short of the floor so all the floor becomes wet no shelf to put shampoo or shower jell on. Shower is dirty water temperature is stuck so it's very hot only 1 chair to sit on that was an old kitchen chair. We had no hot water for 4 or 5 days. I re-arranged our plans so we could leave early they agreed to a refund Which they have not paid starting going down the legal route as they are not responding to any communication at all. There are breaches of health and safety which I am passing on to the correct Department's. There is one thing about the stay when you leave you look in the rearview mirror see the Guest house and think never will I stay in this dump again.

Stayed for a family wedding at a nearby venue. Communication good and early check in arranged so we could get ready for the wedding. Rooms definitely dated and in need of modernisation, but bedding and towels clean. Good tv in our room and plenty of tea/coffee plus access to a shared kitchen. Bed comfortable, shower good but in a confined space. Overall cleanliness not brilliant, nasty smell when we arrived. Overall this place is fine for a single nights stay, but pricy and not good value when compared to the quality of somewhere like a Premier Inn these days.