Hyatt Regency Seragaki Island Okinawa

位置不算很方便，附近並不多便利店。 酒店泳池景色非常好。除泳池外，私人沙灘不值一提。房間景色亦都很一般。而且服務和設施都不足。我們是住家長房型，在每層的頭尾房，非常非常的遠，離升降機非常遠，完全不方便老人家。 連住2晚，第2晚是no service的：不能提供額外飲水/不會清潔房間，如有問題要額外收費。可以自行裝飲用水，但水機離房間也很遠！完全不是度假的感覺！ 而家酒店前枱服務員的英文很差，未能溝通。我們報完登記手續後的上房安排得很差，我們4間房分別在3層不貼樓層的頭尾房，但運送行李又亂七八糟。 服務不足，同一價錢有更多酒店可以選擇！所以差評。

호텔 프런트 직원 응대 최악이네요~ 영어도 발음이 이상해서 도무지 이해할수 없고 번역기도 안됨 한국어 가능직원이 중간에 껴서 통역하면서 그 직원하고 대화 했는데 트립에서는 4명 예약 정확하게 했다는데 호텔직원은 성인둘만 예약 했다고 애들 두명 꼭 넣어서 예약하라고 말하고 주차장도 호텔 외곽에 있는데 직각으로 들어가는거라 렌터카 큰걸로 했는데 들어가는데 5정도 넣다뺐다 오키낭와 여행 최악의 호텔

太差勁了，有颱風半價政策卻不告知我們，導致我們三家人三個房間三個晚上，全部都是全價！和酒店溝通無果！

酒店服務非常差，剛去check in 前台人員不會英文，沒有講解酒店設施和水上活動，連基本的check out 時間也沒有說。 本來預訂時已和trip確認幫朋友慶生會有小蛋糕，前台人員 check in也和朋友說生日快樂。結果遲遲沒有小蛋糕，打電話去客服第一次接聽職員不會英文直接掛線，第二次打的職員說沒有收到指示不知道有慶生堅持要我們自行和trips.com確認，重點前台check in主動和朋友說生日快樂。五星級酒店但提供這種服務實在是太差勁，這是我住過最差體驗最不好的酒店 酒店環境是不錯的只是天氣不太好

We stayed in the Beach House and it was gorgeous! Visited the elephant rock which was a huge highlight!! We all have already planned a trip back.

Greta for couples. Lawson on 20 minutes walk but amazing scenic views from the room. Staff are helpful and helped with our dietary requirements. Lots of great walking spots and secluded beaches near by.

Hyatt Regency Okinawa Seragaki Location - 8/10: The hotel is located approximately 1 hour's drive from Naha Airport, and there aren't many restaurants or shops in the immediate vicinity. Service standard - 8.5/10: The front office staff are very friendly and always have a smile on their faces. However, there might be room for improvement in the breakfast service, as it seems they may be understaffed. Enhancing the service level or hiring more staff would be beneficial. Room - 10/10: The rooms are spacious and appear to be new. It seems that all the rooms offer a fantastic sea view. Parking - 10/10: The parking area is available for a reasonable fee of 1000 yen per day. It is conveniently located just a 5-minute walk away from the hotel and has ample parking spaces. Additionally, the hotel provides frequent transport service between the hotel and the parking area. Environment - 10/10: The surroundings are well-maintained, and the facilities are clean and in good condition. Kid-friendly - 10/10: The hotel is exceptionally child-friendly. Upon check-in, the front office staff provided my son with a kid pack, and the facilities are thoughtfully designed to cater to children's needs. Additionally, the restaurant offers kid-friendly cutlery, making dining with children more convenient and enjoyable. 地理位置 - 8/10：該酒店距離那霸機場約1小時車程，附近沒有太多的餐廳或商店。 服務標準 - 8.5/10：前台工作人員非常友好，始終面帶微笑。然而，在早餐服務方面可能還有改進的空間，因為看起來他們可能人手不足。提升服務水平或增加員工將會有所助益。 客房 - 10/10：客房寬敞且看起來很新。似乎所有客房都能欣賞到壯觀的海景。 停車 - 10/10：停車場每天收取1000日元的合理費用。它位於酒店方便的位置，步行僅需5分鐘，停車位充足。此外，酒店還提供頻繁的往返酒店和停車場的交通服務。 環境 - 10/10：周圍環境保持良好，設施乾淨且狀態良好。 親子友好 - 10/10：該酒店非常親子友好。辦理入住手續時，前台工作人員為我的兒子提供了一個兒童包，且設施貼心地為孩子們量身設計。此外，餐廳提供兒童專用餐具，使與孩子一起用餐更加方便和愉快。

Great room and spacious. Really had an enjoyable time and staff there were superb.

Great hotel!! It is really well designed & the room was big and comfortable! Breakfast was nice & a lot of choices Best hotel in Okinawa