Hezen Cave Hotel

Sometimes your shoulders drop and your face relaxes when walk into a hotel after a long day. This is one of those times. The staff was very attentive and genuine. The buildings and rooms were will appointed and maintained. The breakfast spread was very large and tasty. Dinner was delicious. The lamb shanks melted off the bone. I highly recommended this hotel

Fantastic Hotel with many terraces to capture breathtaking views. Very courteous staff. Amazing rooms with a lot of space. Ms Tagina was specially very kind and helpful. All staff were good. Excellent for families. You can do your own laundry for free!

We stayed at this hotel for 7 nights. The view is absolutely fantastic. The staff was very friendly and very helpful and they organized all the tours and the hot air balloons for us. Special thanks to Mehmet and Cem who made our stay an unforgettable one. The staff in the kitchen was amazing too and the food was delicious. I would definitely recommend this hotel if you travel to Cappadocia. We stayed in the biggest suite and it was very clean and decorated with amazing taste..

The Hezen cave hotel is an incredible hotel. Staff members are all really nice and helpful. As soon as we arrived to the hotel, member who worked there started to give us some tips on what to do in Cappadocia it was incredible. There was just 1 thing that I didn’t like, the cats. There were a lot of cats which made me feel uncomfortable. The bedrooms are fantastic and really comfortable. Overall the hezen cave hotel was great.

I couldn’t recommend Hezen Cave Hotel, a four-star hotel in Ortahisar, Türkiye, highly enough. The hotel itself is absolutely beautiful, with stunning views over the town of Ürgüp. The traditional Cave rooms are built into the hill, and have individualized Turkish personality and color. The hotel has a warm, comfortable, and stylish feel. It's a laid-back place where you don't need to dress up to eat and the hotel has a free laundry room (but, since what little labeling there was, was in Turkish, the machines were a bit challenging to use – but the hotel supplied tutoring). Rooms: The rooms are well-kept and artistically decorated. The toilets have radiant-heated floors, the showers closely resemble traditional hammams (but without the steam, the rooms are full of LED spot-lit nooks full of antiques. The property is designed to give a cozy feeling while staying in the caves and the staff is obsequious in its attention to serving you. The hotel provided an excellent varied and fresh buffet breakfast (included in the rate) and a heart and delicious ala carte dinner menu (at a reasonable extra cost). Now the other news: the hotel is built on multiple levels out of stone buildings dating back hundreds of years and more resembles a medieval stone European town than a single structure. Especially if you have knee or hip issues, the current town of the locations of some of the rooms in this hotel are more for mountain goats than for you. An example of a room to avoid is suite #15 – while the suite is huge and the décor worthy of an interior decorating magazine, it is down multiple flights of stone steps and has multiple levels within the suite itself. On the other hand, suite #13, while smaller, is equally ornate, on the same level as the restaurant and does not have interior stairs. Also, there is little likelihood that you will see hot-air balloons in this neck of the woods. But it was the above and beyond service from every single staff member that made the biggest difference. The hotel is excellent with a very clean environment and friendly management. When welcomed we were given a thorough outline of the areas unique landscape and history, and genuine recommendations of where to eat and what to see. By far one the best boutique hotels I’ve experienced in a long time.

The Hezen Cave Hotel was our first introduction to Turkish hospitality. We were so warmly welcomed into the lobby where we had tea and were invited to sit and chat. As a bit soccer fan, I was happy to discuss my favorite teams in Europe and learn about those in Turkey. After our tea, we went to our room-- these rooms are incredible. We were able to get an upgrade to the Suite and it's enormous... there is no sense of claustrophobia being in a cave. It's a giant room that just happens to be... well.... in a cave. :o) The bed was comfy and at the back of the room. The bathroom was large. The shower room was humongous and water pressure was great. In the morning, it seemed like the floor was heated in the bathroom and shower room, which was a nice touch, though we were plenty warm in the room. Of course, the best part of the room is the view of Ortahisar castle which is right outside the window (see pics). It feels like you've stepped back in time and the room decorations made us feel like we were some sort of medieval royalty. Well, except we also had WiFi. Breakfast was also super delicious and again provided views of the castle. Oh, and having an onsite self use laundry was super useful-- we were able to wash our clothes! I can't say enough about Mehmet and Cem who welcomed us and provided such a great experience for my wife and I. I will definitely recommend friends to visit-- the only thing I wish is that we had more time to explore the area around the hotel and spend more nights in this fantasy location. Thank you!!!

I am a travel advisor and brought a small group to the hotel four nights. The rooms are charming and spacious. The entire staff is accommodating, kind and incredibly helpful. All of the groups needs were met, from arranging transportation, assisting with laundry cleaning, setting up balloon rides, horseback riding and so much more. They even made me a birthday cake, which was delicious:) I look forward to sending other clients to this gem!