Avis : Shinsaibashi-Higashi Crystal Hotel

C'est pratique de voyager. Les Taïwanais à la réception parlent chinois, ce qui est bien.

L'hôtel est un peu loin de la station de métro, mais l'environnement est bon. J'ai également eu deux petits déjeuners, qui étaient très délicieux.

‼️N'y allez pas quand le personnel est composé de voleurs‼️ Le climatiseur que j'avais chargé la veille est probablement tombé sous le lit. Le lendemain, j'ai vérifié et je me suis promené, c'est seulement à ce moment-là que j'ai réalisé que le climatiseur avait disparu. Je suis donc retourné à l'hôtel et je leur ai dit que j'avais probablement laissé mon téléphone dans la chambre et qu'il était peut-être tombé sous le lit. Le personnel était extrêmement impoli et m'a dit d'écrire simplement mon nom et de partir. J'ai déjà fini de nettoyer et je ne l'ai pas trouvé. J'ai donc demandé si je pouvais monter et le chercher moi-même, mais ils ont dit non. Même si je leur demande de monter ensemble pour voir, ils disent que ce n'est pas possible non plus. Je n'y retournerai vraiment plus jamais. C'est la première fois que je vois un hôtel qui traite les gens comme ça.

I liked the cleaning was good, could be better though . The staff are supportive. I didn't like the small toilet, the shower arm was fixed, can not adjust the direction

A bit far if walking from Dontonburi bridge with luggages but and service and the place are great. Clean and good service.

Great location 5 minutes walk to subway is okay We’ve been there during May.. lovely weather so we can take a nice walk . The room is bigger than i though! Recommended!!

The room is small. Location is quite far from subway station. The staff will charge you if you check out late for only 2-3 minutes. And the price they charge is about 1/4 of the price for one day.

All the staff is nice and helpful, they will help you in any kind of help or request that you might need. I will tell that my stay is perfect, for sure I will be back again.

It was a wonderful stay! The staff is super friendly and helpful. The room is spacious with a very big bed (which was great). Everything you need is in the room - hair dryer, shampoo and all the stuff. Highly recommend! Location is nice too.

Hotel was average price deal and facilities but the fridge did not work and they insisted we change rooms if we wanted a working one, which was too much hassle as we were only staying two nights. Also, their payment system, if you reserve through Paypal, is opaque and quite inconvenient. I paid the full reservation as a "deposit" for the booking, and on arrival they would not admit us to the room until we paid the entire booking again at the front desk, effectively charging us twice. When I inquired about the refund of the deposit the desk staff appeared to be completly unaware of the process, nor could they guarantee when, or if, my booking deposit would be returned (it was finally credited a week after I had checked-out, after I pursued it with Paypal and Trip.com). This is not acceptable.

good location. near from glico dotonbori osaka.

Ok, but not close to metro

second time staying at this hotel because the location is very strategic to Shinsaibashi, car parking next to the hotel is quite affordable for the Osaka area

we had a great time resting. ..