Avis : Hotel Neu Schloss Otaru

Hotel was a little old but well maintained. Staff were friendly and helpful.

Hotel is a bit dated, but don’t let that fool you. My room came with private onsen. Didn’t visit the public onsen though

The shuttle service provided by the hotel was very convenient, we made good use of it everyday. The room was spacious and nicely furnished. Having a private bath was definitely a plus. Breakfast was excellent.

This hotel is located at higher point of Otaru. You can enjoy the scenery, the coldness and the quietness. Do include breakfast and dinner. Dinner is very romantic if you going with yr girl friend. She will be impressed Lunch can be arranged in the town. You can arranged transport with the hotel. Not to come back late

The geographical environment is very good as we can visit the aquarium and the seaside.  Also we can go to Yoishi very easily.  But the restaurants food choices is a little bit narrow. In total, I like this hotel very much.

Great to having Spa with boarder less sea view , great customer service and good quality of breakfast and dinner 🫶🏻

The hotel is a bit dated, but impeccably clean and very nice details. There is no old smell as per other reviewers and the view from Ocean Front Twin Room A was amazing! We also enjoyed the onsen a lot and will definitely recommend to anyone who is driving

The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!

Great scene and hotel with special castle feel. Good service and nice staff. Recommend to those interested parties better drive to there.

Old hotel

the hotel is located in the mountain with beautiful view. hotel room smelled old but big and clean. the private onsen in our room was great. the ocen view was fantastic and we faced Rainbow ocean since we saw several rainbow every mornings when we stayed. their staff.are very helpful, good and polite.

Very old and small room

the location is great.

10.06~10.07 1박2일 숙박했습니다. 오타루 시내와는 거리가 약10분?정도 떨어져 있지만, 노이슈로스 호텔은 역시 경치,무드가 압도적인 호텔이었습니다!! 혼자서도 좋았지만 무드가 있는 곳이기에 커플,가족 추천드립니다! 저는 다음에 오타루에 또 가게 된다면 묵으려는 마음 10000%