NH Ourense

前台小姐姐服務很貼心，我們2人住的房間還給贈送了一個小房間，酒店是那種古建築，隨然馬路邊但隔音很不錯，早餐性價比也很高，小鎮安靜休閑

地理位置好，交通方便，房間舒適衞生，服務很好

NH is one of our go-to hotel chains and this particular hotel in Ourense did not disappoint. Eva C at the front desk was particularly helpful to us. I had a lot of questions about getting to the thermal baths and she addressed them all. We were very pleased with the room, which was a good size, and a perfect base for two days. The shower was hot with strong water flow. If management is reading this, I have only two negative comments and one minor quibble: First, the rug outside the elevator on the floor our room was on was extremely stained and dirty. It was a little off-putting, to be honest, and should be addressed. Second, the situation with the clear walls in the bathroom should be further rectified. Putting a window shade on one side does not fully solve the privacy problem, as the door is still fully clear. To this end: readers of this review should note that you should check out whether the room you will be staying in has a clear bathroom wall looking out onto where the bed is. If so, it would not be a comfortable room to stay in with another person unless one is on very intimate, not self-conscious terms with that person. The minor quibble is that it would be nice to have a small bar of soap on the bathroom sink. The liquid soap was in a metal holder that was not mounted close enough to the sink. In fact, the lotion was mounted closer to the sink than the soap! It made hand washing very awkward.

Having accidentally reserved wrong dates, we were not refunded, or given any compensation, whatsoever. I had called the day I found out. Once we arrived at the hotel, the same answer was given: no refunds. This is unheard of.

Good quality in the hotel and very good location close to many restaurants and 7 minutes from the city center. The Hotel has parking, but in the dates we went we also had the chance to park outside (there are many parking space, but no idea how busy they are in high season).

Had to alter a Camino walk due to a bad cold and had to extend my stay here for one more night. Hotel was full but got the last room - although it meant I would have to check out and check back in Those of you who travel know what that can be like. However, when I went to check out, they were waiting for me and already had my room ready. No problems. Very clean and quiet hotel. Not a lot of restaurants nearby and the hotel does not have a restaurant open for lunch or dinner. Many more restaurants nearer the cathedral.

Hotel is located in city center. Staff was friendly, but did not explain us for example that for breakast a reservation must be made ! Room was quite dark with some weird placements, for example TV on the writing desk. Breakfast is in the lower floor, without any windows and natural light, not very nice. All over the stay was ok, but expected somehow more.

Stay here for one night, rooms were excellent nicely decorated. Staff friendly. to have found very difficult to use the coffee machine. I do recommend this hotel and will be back.Very close by taxi to the railway station € 5 by taxi.