Vista Inn Lake Tarpon

On day 4/7 with No hot water at all! Unable to shower in 3 days. Washing face & hands with cold water 😭😭😭 same for the others in this section. Spoke with guests in another section who’ve had no problem with hot water. Victoria from the front desk states “we can’t move you to another room and we can’t refund you if you leave” when I stated I need to go to a hotel where there is hot water. It’s awful they won’t accommodate a paying customer or give a refund (I paid for a week) for the remainder of the week. When I checked in they did not ask if I wanted a room with or without hot water 🤷‍♀️🤦‍♀️ they obviously know there is no hot water in this section. Others I spoke with stated they’ve been reporting it for over a week! They keep saying it’s being worked on… that’s a lie. You can bet the attorney generals office, BBB and any other necessary entity will be sent a copy of the email I sent to the district manager along with a letter of complaint. I encourage others to do the same. If you are in the area, keep driving, there’s better places up the road who charge the same.

stayed here january 2022. while in my room with extra bolt on the door someone partially opened my door without any knock or anouncement. When going to the door to see who had just attempted unorthorized entry into my room, noone was there. 1. When confronting the front desk person, He stated "i haven't recently given out any keys. Only 3 people have keys on the property. I dont know".. (who tried to enter your room. 2. When confronting the maintenance person, he stated he tried to get into #(...) which was a completely different room than mine and located on a different wing of the buildings. He was seen walking around different floors on the property and never admitted trying to enter my room. 3. The housekeeping person was also on a completely different wing working in a room at the time. In conclusion this place is rated F by the Better Business Bureau and now i know why. I would highly suggest that noone stay here if u value your possessions and possibly your life especially if people are randomly trying to enter an occupied room and never owning up to it if it was in fact an error...