Riu Plaza Panamá

這個酒店實在是有點過時了，設施都有點陳舊了，還有一股發黴的味道。不過酒店很會騙人，會用各種香水和消毒水來掩蓋這種味道，感覺有點虛假。床上衹有一張床單，沒有被子，空調也太冷了，關了還是冷得要穿上毛衣。酒店的服務也不太行，一天才給一瓶水，有點少了吧。 不過！早餐真的很不錯啊！自助餐品種特別多，每天都不一樣，尤其是那個雞腿味道真的是太好了。另外，酒店的位置也很方便，打車去哪裡都很便利。落地窗還可以看到漂亮的城市景色和海景。 總的來説，我對這家酒店的評價是比較負面的，設施老舊，服務不太好，房間也不太舒適。不過，早餐和位置還是讓我有些滿意的。希望酒店能夠改進一下，提高客人的入住體驗。

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

Service: The customer service was very good! All the individuals were very warm and courteous, especially the staff at the kitchen in the mornings. Breakfast : The breakfast was very good. There were many items to choose from. They also tried to switch up the different food items/options daily. Location: The hotel is a little distant from the Tocumen airport, maybe about 20-30 minutes drive. The hotel is right beside a KFC. There are a few restaurants and a bar nearby as well. Taxis are easy to get at the hotel. Depending on your destination, fare is from 5USD up. Casco Viejo is about 15 minutes away. Amenities: I didn’t really love the amenities. They were no toothbrush/toothpaste provided and other common things that I expected as it relates to amenities. Birthday: It was my spouse’s birthday and we went out and came back and saw that the hotel left a delicious slice of cake, fruits and a letter on our table for my spouse. THANK YOU!!!!😊😊😊😊😊 The hotel was clean. The lobby area is great for photos. The check in process was smooth. The pool has a bar and restaurant with reasonable prices! We enjoyed our stay 😊😊😊

Floors had this weird odor, damp smell, like if all rugs were wet, even when inside the room. Room Sevice takes for eeeeeever... /shrug Helpful front desk. HUGE breakfast buffet and pretty good! Nice cocktails down in the Lobby/Lounge.

Very good hotel lavish spread of breakfast. Services are very good. Rooms are very clean.

+ breakfast, view - wi-fi hardly works, no response on multiple complaints - terrible attitude of staff to guests - the staff lied to me on checkout

Breakfast was a solid 10, and the views were absolutely stunning. The hotel is in a great location close to shopping areas and restaurants within walking distance.

Absolutely fantastic stay! I truly enjoyed Riu from the time I checked in till the time I checked out. I appreciate the staff and the quick convenience of check in process. Not only was the rooms absolutely spotless and clean but their were plenty of elevators to get to the rooms. I really enjoyed the pressed juice from the breakfast the most (absolutely fresh and excellent). The breakfast buffet was a nice feature to have at our time there, along with looking out to the pool(do wish the pool was a tad bit bigger). IT IS A MUST YOU TRY THE RESTAURANT TASTE AND THE BARTENDER DRINKS. Absolutely probably one of the best in the city! The meal at taste was exceptional and the prices are perfect (please don't change because I plan on coming back). From start to finish Riu made my birthday experience worthwhile in Panama. I honestly wouldn't have changed it for the world! Thank you for the housekeeping for always keeping our room clean and us being so trustworthy of leaving suitcase and clothes items out and it wasn't even moved an inch. The beds were some of the most comfiest sheets we slept on in a while and the bathroom was so big and spacious with DOUBLE sinks! We appreciate the friendliness and excitement in activities and guest that we saw everyday. If you are not staying at Riu then what are you doing?