The Hermosa Inn

The history about the house is the best part of this boutique hotel, especially if your are fan of Stetson hats and cowboy art. Hotel atmosphere is excellent. Rooms are spacious and well decorated. WE really enjoyed the weekend brunch and happy hour out on the patio.

Have stayed several times before. It has what I am looking for: beautiful grounds, small boutique feel, with dining/bar on site, and typically very quiet (I eat early dinners and hit the hay early on these trips). This stay, however, I had several negative experiences. First, after booking online it took two calls (and over a week) to get emailed reservation confirmation. Then, the room assignment. In the first, lights from the valet parking lot came directly into the bedroom, directly into your eyes if you are in the bed. After politely talking to desk staff, I packed and moved to another unit, but was still on parking lots on both sides, with the outdoor patio (one of the main reasons I book here) facing the lot. Worse yet, when the neighboring unit flushed their toilet, it emitted a prolonged, loud drilling sound, enough to wake anyone. When I mentioned these issues, I was told that I had booked the lowest cost room type (at more than $700/night!) and in "my future stays" to avoid these issues, I should book a higher-level room. Finally, also at check out, I flagged a $100 drink tab that had been signed to my room from the bar that was not mine. From the tab and other detailed receipts they showed me, it was clearly three guys having late-night after-dinner high-end bourbons that either accidentally or on purpose got signed to my room. It took too much back and forth and me having to present receipts, review them and the signature on the tab (even continuing to email exchanges after I left) to get that removed and refunded. It is a lovely, historic place. If you are an older couple, or perhaps a male business/golf traveler, this is a nice spot if you spring for the more expensive rooms, or at least not the two that immediately abut the parking lots.

the most beautiful romantic amazing hotel .. I have stayed here in the past many times..I visited this time ..IT is the western Santa Fe old Arizona beauty with blooming lush flower and tree and cactus gardens ,,, great food and gracious and amazing surroundings

From the moment you meet Nicole at the front desk it becomes clear that a personalized, professional team is about to work their magic. My husband and I have a tradition of staying in small luxury hotels for New Year’s Eve and the Hermosa is a stand out top experience. Nicole made sure we had the perfect casita and even brought me a cup of coffee to insure that I had the energy after our flight to enjoy it! The place feels intimate despite housing a destination restaurant - Lons. The food is terrific and Carlos was a spirited and attentive server at the pool. There are numerous trailheads a minutes drive away, which are great to explore, if you can tear yourself away from the fire pits.

Top notch service. Food was incredible!. Outside seating in December under the heat lamps was great! I had the Bison short ribs. Be sure to try one of their signature cocktails. Everything from presentation to service was excellent! Will definitely go back on my next trip to Phoenix.

The Hermosa Inn is a beautiful getaway resort with attention to detail from the parking attendants to the staff and certainly to the cozy rooms and gardens. Diana and Tami in reception are most kind and helpful, always smiling and making sure you have a wonderful experience. The restaurant Lon's is elegant and dining inside or outside never disappoints.

My husband and I have been traveling a bit and stumbled upon this luxury boutique resort on Condé Nast Traveler magazine for quite sometime. Finally, we got a chance to stay at The Hermosa Inn! Our experience was AH-MAZING! Warm greetings at check-in, and a walk through lush gardens along the paved stone path was sweet! The deluxe casita was spacious with a southwest decor and had a luxurious feel. We had a scrumptious dinner at Lon’s and the ambiance is so romantic, especially on the patio for our date night. A high point is watching the sunrise over camelback mountain. We will sure come back!

My Boo surprised me with a staycation at the Hermosa Inn for our 10th anniversary. My daughter surprised me for Mother's Day as well so he got her a Garden Casita next to our Deluxe casita. The first thing I noticed when opening the French doors to the nearby jacuzzi was the tall grass. It seemed odd that on Mother's Day weekend the grass was so high thinking surely they should have the grounds groomed for such a busy weekend. The next thing we noticed was the terrible mosquito problem!! Seems keeping the grounds landscaped would have helped a bit with that. We had to call the front desk to have them spray our room there were so many mosquitos. It's amazing to me the amount they charge for these rooms and not follow thru on the landscaping. The next disappointment was the room service. We ordered ice tea for two and received a bottle of WARM tea with two glasses. NO ice. We had to ask the server to please bring us ice. The next thing that seemed off was calling the front desk in the morning asking for cream for our coffee. They replied there's cream in your room but what she was talking about was hand lotion. I guess having stayed in a very nice hotel earlier in the week in Houston where they bent over backwards to tend to their guests was the reason this was so disappointing. Dinner at Lon's was good both nights as well as for lunch. But unfortunately it took much longer than we anticipated to be served. Too be fair it was extremely busy and the wait was worth it. The food was excellent. One person in particular rose to the top in service. Lydia, maybe a GM, I'm not sure, was on top of it. We mentioned to her about the mosquitoes and she gave us some lovely anti bug lotion and told us to keep it. She checked on our table and brought us some extra goodies we needed. We frequent Lon's and will return but I'm not sure about the Hermosa Inn. For the price, they need to step it up!

Last week my husband and I stayed here with friends for a 3-day long weekend. It was nothing short of spectacular. It is a great location in Paradise Valley a short distance from the Biltmore and all Scottsdale has to offer. The paintings of Lon McGargee, an artist who used the location as his residence and art studio, are hanging in almost every area and add to the hotel's charm. The grounds are absolutely gorgeous and well maintained. Flowering trees, bushes, and plants surround you on every pathway. Sitting in the pool was like being at a private oasis, listening to the birds and taking in the atmosphere. The rooms are spacious with a table and two large leather chairs to relax in. The bathroom is huge - double sinks, a beautiful stand alone tub, and a very large walk in shower. Beds were comfy. Refrigerator and Keurig maker are in the room. We had brunch at Lon's which was delicious. The other two nights we decided to have a drink at Lon's Last Drop, and ended up staying for their happy hour which had quite a selection and was fantastic. One night we had a cheese board which came with a carafe of wine and was absolutely delicious, along with empanadas which were equally wonderful. Cannot say enough favorable comments on their restaurant. One last shout out to Nicole at the front desk. She helped us with a few things and provided great advice on things to do and where to eat. We definitely will be back in cooler weather. Thank you Hermosa Inn for such a great vacation!