Découvrez les avis réels des clients sur les hôtels.
Publiée le16 août 2025
Invité
Les chambres sont belles et très propres ! La fille sur le bureau était si gentille , tout autour a fait un mauvais jour beaucoup mieux rester ici ! 5⭐️
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Prix par nuit à partir de :7 706 RUB
Publiée le3 août 2024|Chambre avec lits jumeaux
AnuB@s!Great stay! Clean rooms, friendly staff and great location for food and drinks - would definitely be back again
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Prix par nuit à partir de :6 602 RUB
Publiée le29 mai 2026
cameronwfarrellyWhere do I begin. The hotel itself is in a nice part of town surrounded by the Aston Uni. Hotel/Conference center shares its space with the Uni Law building, but in itself it’s actually quiet.
The issues begin with the room itself. It’s a spacious, but there is no air conditioning… which is not great if you’re baking in this freak heatwave. The windows don’t open too far, and can’t be opened more than 2 inches “due to health and safety”.
The cleanliness of the room was practically nonexistent, down to housekeeping flipping the sheets to hide a stain, shower gel marks on the shower from the previous guest wasn’t cleaned, a chocolate stain on a towel in the bathroom and lastly a crusty tissue covered with something I’d rather not touch, that was next to the spare pillows on the storage unit and the fact that our used spoons/cups in the room weren’t replaced with clean ones when housekeeping reset our room while we were out for the day. Dust in the room was also a serious problem, but again this could be due to the lack of good ventilation. These are a few issues which I wouldn’t consider to be common practice, since this is usually taken care of during daily housekeeping when staying more than one night, so I was disappointed with the lack of care taken.
The front desk staff were friendly enough though.
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Prix par nuit à partir de :4 594 RUB
Publiée le26 janv. 2026
Utilisateur anonyme
Bon endroit pour visiter le NEC, mais loin du centre-ville de Birmingham.
Bon pour le parking, prenez votre code de rabais de la réception. Vous devez payer pour votre parking au début de votre séjour. La machine de paiement est à l'entrée.
La chauffage/air conditionné sur le mur dans la chambre était bruyant.
Le petit déjeuner était très fondamental.
La chambre dispose d'un panneau de fer et d'un panneau de fer.
Personnel agréable et utile.
La chambre était propre.
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Prix par nuit à partir de :4 669 RUB
Publiée le30 juill. 2026|Chambre standard
InvitéLa chambre était très confortable, mais elle était très confortable. Le bureau de front explique que l'hôtel utilise un système de refroidissement naturel, mais malheureusement, il n'a pas beaucoup aidé.
La toilette a été séparée de la salle de douche par une autre porte, ce qui était quelque peu inconvenant.
L'un des membres du personnel chargés de la zone de petit déjeuner (Homme porté un costume qui vérifie la liste de petit déjeuner) était rude et très inconvenant aux invités.
Globalement, bien que la situation soit grande, il y a plusieurs zones où l'hôtel pourrait améliorer, en particulier la température de la chambre et le service à la clientèle.
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Prix par nuit à partir de :6 288 RUB
Publiée le22 juin 2025
InvitéLa dame à la réception était vraiment adorable. C'était la journée la plus chaude de l'année et nous nous sommes plaints de la climatisation ; elle a rapidement changé notre chambre. Lorsque nous avons eu d'autres problèmes et avons appelé la réception, elle est venue rapidement et nous a apporté une aide chaleureuse. Un excellent rapport qualité-prix.
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Prix par nuit à partir de :4 669 RUB
Publiée le27 oct. 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Prix par nuit à partir de :5 296 RUB
Publiée le29 juin 2026
M Ali J
Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Prix par nuit à partir de :6 175 RUB
Publiée le28 mai 2026
InvitéI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Prix par nuit à partir de :7 443 RUB
Publiée le29 sept. 2025
Invité
Its nice and clean hotel so quiet front deck was nice and polite
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Prix par nuit à partir de :3 966 RUB