Hôtels à Birmingham avec parking

Le service est excellent, mais il est possible que personne ne réponde si vous appelez le service en chambre. L'environnement est également très agréable, les chambres sont spacieuses et bien équipées. L'emplacement est très facile à trouver. Je le recommande, le rapport qualité-prix est excellent. N'oubliez pas de demander des brosses à dents et des chaussons à la réception.

Great stay! Clean rooms, friendly staff and great location for food and drinks - would definitely be back again

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Il s'agit d'un bon séjour, les deux seuls problèmes que j'ai eu à ce moment-là étaient : 1- Le drain de douche était presque bloqué. Il m'a fallu des années pour prendre ma douche, l'eau était sur le point d'inonder et j'ai dû cliquer l'eau et attendre qu'elle soit vidée avant de pouvoir ouvrir l'eau à nouveau. 2- le papier toilette n'était pas suffisant.

Amazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.

Bon endroit pour visiter le NEC, mais loin du centre-ville de Birmingham. Bon pour le parking, prenez votre code de rabais de la réception. Vous devez payer pour votre parking au début de votre séjour. La machine de paiement est à l'entrée. La chauffage/air conditionné sur le mur dans la chambre était bruyant. Le petit déjeuner était très fondamental. La chambre dispose d'un panneau de fer et d'un panneau de fer. Personnel agréable et utile. La chambre était propre.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Meilleur séjour au Royaume-Uni jusqu'à présent, c'est abordable pour les familles et mon séjour a été très confortable… la réception était très serviable sur TOUT 💙 le parking était pratique… Les commodités 11/10🤩 tout était inclus lave-vaisselle, plaque de cuisson, casseroles, cuillères, la climatisation et le chauffage étaient dans l'unité… INCROYABLE💌 et pour couronner le tout, étant un créatif, j'adore absolument l'attention portée aux détails et le design de l'endroit😌↕️ je réserverais certainement un autre séjour avec Staycity😊

Its nice and clean hotel so quiet front deck was nice and polite