Découvrez les avis réels des clients sur les hôtels.
Publiée le5 sept. 2025
Andreea Roxana Tudor
My stay at this hotel was truly exceptional from start to finish. I genuinely felt like royalty throughout my entire visit. Every single staff member — from housekeeping to the restaurant team and the pool attendants — went above and beyond to ensure my comfort. I have never experienced such outstanding hospitality before.
The hotel manager, Mr. Eyad, deserves special recognition for his professionalism and kindness. He personally assisted me with a late checkout, as my flight was scheduled later in the day, which made a huge difference. I would also like to commend Ken and Duncan from the restaurant staff, who were remarkably attentive, courteous, and warm. Each morning, they anticipated my preferences, bringing my latte and omelet without me even having to ask.
The hotel’s location is superb, offering breathtaking views of both the sea and the pool. The cleanliness was impeccable, with housekeeping service provided twice a day, and the quality of the food was excellent. Every detail exceeded my expectations.
This was, without doubt, one of the best experiences I have ever had. Jordanians are among the kindest people I have met, and I am already looking forward to returning in the near future.
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Prix par nuit à partir de :420 AUD
Publiée le21 sept. 2025
ВиталийА
hôtel de luxe! Réparation et environnement frais! L'odeur de l'hôtel est délicieuse! Une qualité étonnante du lit et il y a une sélection de poules. Une plage froide avec du sable blanc mais de l'eau refroidissante. Un étonnante petit déjeuner et dîner dans le restaurant. Le Tiramisu est meilleur que dans le pays d'origine du déssert :) Il y avait une situation où un diplôme était nécessaire, et le personnel médical de l'hôtel est venu pour aider, a effectué un court examen. Merci pour votre soins!
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Prix par nuit à partir de :299 AUD
Publiée le16 août 2026|Chambre double standard
Invité
5/5 Service! Exceptional staff and a great stay in Aqaba
Everything was great overall during my stay.
The team upgraded me for free to a deluxe room with a balcony right at check-in since my initial room wasn't quite ready.
The receptionist team was so sweet, and the room service staff were top-tier. I was under the weather with a sore throat, and they thoughtfully brought hot chamomile lemon tea with honey and extra bottled water straight to my room. That level of care is rare!
The only drawback was that the showerhead wasn't functioning (only the lower tub spout worked, so washing my hair took a bit of gymnastics!), but everything else in the room was comfortable and clean. Highly recommend for the unmatched hospitality alone!
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Prix par nuit à partir de :91 AUD
Publiée le7 janv. 2026
Igor Per
Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there.
Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline.
Now the reality.
After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant.
Service overall is weak and poorly trained, with one clear exception:
a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team.
Breakfast is chaotic and uncomfortable.
Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency.
The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible.
Bottom line:
Yes, Kempinski is the best option here.
And yet we got food poisoning, weak service, and poor design decisions.
If this is the best, the bar in Aqaba is extremely low.
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Prix par nuit à partir de :567 AUD
Publiée le14 oct. 2025
Elisabeth A.
The hotel is very nice and has a great private beach. The staff was kind and helpful and the breakfast buffet had lots of delicious options. Would definitely recommend!
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Prix par nuit à partir de :267 AUD
Publiée le30 avr. 2025
Invité
كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
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Prix par nuit à partir de :390 AUD
Publiée le28 déc. 2024
Invité
Very good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much.
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Prix par nuit à partir de :109 AUD
Publiée le11 juin 2024
Invité
No-nonsense, no-frills, a practical hotel. Good location, was given a room with the window to the walled rooftop so that was not so great, but clean and comfy enough and helpful reception.
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Prix par nuit à partir de :98 AUD
Publiée le5 juin 2024
Moath
L'hôtel est magnifique et vaste, mais les piscines sont très petites et pas agréables, et la plage de la mer est très petite.
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Prix par nuit à partir de :330 AUD
Publiée le30 oct. 2025
Invité
Very polite and hospitable frint desk, especially Randa and Carmen. Service from all staff was very good. Only limitations are facilities for young kids. This hotel would suit mostly business travellers or couples.Also of note, is the newly refurbished roof-top bar .overlooking Gulf of Aqaba
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Prix par nuit à partir de :142 AUD