Découvrez les avis réels des clients sur les hôtels.
Publiée le11 mai 2026
Dean TooneFound main resturant staff and reception very helpful and happy in their work.
Skybar staff need a good shake up.
Please be aware of dress codes for hotel. Not that it affected me but it may some on holiday.
Pool dress code.
Sykbar dress code.
Resturant dress code.
Pool and rooms very clean.
A big thank you to Bryan for arranging our trip to Oslob.
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Prix par nuit à partir de :52 €
Publiée le26 juill. 2026|Chambre spéciale (lit king size)
hillboy1986
We visited Cebu's second best premium hotel over the weekend to relax and celebrate my wife's birthday quietly. The room was pleasant, but the wooden floor tiles occasionally felt hollow, indicating there might be an issue. I requested butler service, yet it took several hours and multiple follow-ups, which was disappointing for a five-star hotel. The breakfast was underwhelming, especially considering Fili Hotel, a more affordable and superior option than Nustar. I didn't enjoy their breakfast at all. The pools were under renovation; fortunately, one was available for swimming with the kids, but it would have been better if all facilities were operational. Overall, the hotel's readiness seemed lacking, and the staff appeared passive. During check-in, the staff's attitude was unhelpful; the lady was stressed and didn't explain breakfast details or hours, merely handing over the key. I likely won't stay at Nustar again and would prefer Fili if I return. For family stays, I recommend Fili over Nustar.
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Prix par nuit à partir de :133 €
Publiée le18 mai 2026
Masaki07
I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak.
This situation was very concerning and made us feel uncomfortable during our stay.
In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well.
We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit?
Thank you for your attention and prompt assistance.
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Prix par nuit à partir de :52 €
Publiée le12 janv. 2025
Lady KwenadiZerenity Hotel & Suites in Cebu City offers a comfortable and convenient stay for travelers seeking proximity to the IT Park and nearby amenities. Guests appreciate the hotel’s cleanliness, friendly staff, and reasonable pricing. The rooms are nice with some offering lovely city views. The hotel’s location is advantageous, being close to various restaurants, shopping centers, and public transportation options. Overall, Zerenity Hotel & Suites provides a satisfactory experience for those visiting Cebu City. Excellent service and excellent location! Very close to Ayala Mall and the area is better developed.
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Prix par nuit à partir de :21 €
Publiée le15 avr. 2024|Chambre Supérieure
TW2024J’adore l’idée du distributeur d’eau pour réduire l’utilisation du plastique. Peut prendre de l'eau chaude, normale et froide de la machine près de ma chambre 605. Je me suis senti si familier lorsque j'ai décidé de réserver une nuit ici. Quand je suis entré dans la chambre, j'ai ouvert mon e-mail pour voir que j'étais resté une fois le 21 mars 2019. La chambre est très grande et confortable bien qu'elle ne soit pas neuve. Le charme de l'hôtel et du personnel est toujours le même. Le petit déjeuner est préparé et simple. Le restaurant est fermé à 21h30, nous avons donc dû sortir pour dîner. Facile de trouver des endroits pour manger autour de l'hôtel. À proximité de 2 centres commerciaux Robinson au rond-point et près d'un dépanneur. Déposez 1 000 pesos. Le 7ème étage est entouré de murs très hauts, ce qui fait que la vue est bloquée. S'ils rénovent, espérons qu'ils fabriqueront plutôt des clôtures en verre.
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Prix par nuit à partir de :19 €
Publiée le26 nov. 2025
Beverly J. Beverley
We booked 2 nights In the Business class suite it was my bday & after typhoon tino . I’ve been staying in Radisson since 2010 & there service never change. Still very accommodating, friendly & helpful.. except for this one staff in the business class lounge . I arrived 2 min early in the lounge and I start to put food on my plate and he stopped me and literally told me U CANT eat yet As it’s not 5pm sharp!! And he literally pass by me and served water on all the guests glass except me!! The next morning my family went before 7am and all staffs are nice and He wasn’t there and snack time they went early again and he was so nice to them and served them water and coffee.. at evening I went with my whole family and he smiled at me and ddnt serve us water again!! Hes a lil chubby and Chinese eyes wearing black uniform . The reception guy blue uniform is very nice & he was so friendly and accommodating to all of us. My mom is a 71yr old senior & sometimes she needs help but this reception guy was really helpful except for that one rude staff
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Prix par nuit à partir de :79 €
Publiée le27 juin 2026
InvitéThe Atmosphere
The design strikes that perfect, delicate balance between rustic charm and thoughtful luxury. It doesn’t feel manufactured; it feels lived-in and deeply cared for.
The Lobby: Less of a reception area and more of a grand living room. There is a massive stone fireplace that burns all day, surrounded by mismatched leather armchairs, stacks of vintage board games, and a self-serve tea station with local honey.
The Lighting: You won't find a single harsh, white bulb here. Everything is soft amber, candlelight, and the amber glow of Edison bulbs, which instantly coaxes your brain into relaxation mode.
The Room: A Sanctuary of Comfort
The bed deserves its own dedicated review. Layered with crisp linen sheets, a heavy down comforter, and a chunky knit weighted blanket, it felt like sleeping inside a cloud.
[ Window Seat with Forest View ]
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[ Velvet Armchair ] ---- [ Stone Hearth / Gas Fireplace ]
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[ King Bed w/ Down Comforter ]
Every detail in the room was designed to slow you down:
The Nook: A deep, velvet window seat packed with plush pillows, perfectly positioned to watch the morning mist roll over the tree line.
The Bath: A deep, freestanding copper soaking tub. They provide small jars of handmade cedarwood and lavender bath salts that made the entire room smell like a woodland spa.
The Details: No plastic water bottles or generic tech. Instead, there was a vintage-style Marshall Bluetooth speaker playing soft acoustic jazz when we walked in, a ceramic electric kettle, and freshly baked shortbread cookies waiting on a ceramic plate.
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Prix par nuit à partir de :18 €
Publiée le7 avr. 2026
Invité
Once I checked out, they left me hanging on the couch, they don't bother to inform me if I am clear and can check out of the place. If I did not get up and come to front desk to check if was clear, I had no info that I am already clear.
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Prix par nuit à partir de :24 €
Publiée le11 oct. 2025|Chambre standard
TibayshinJ'avais demandé une chambre avec une connexion internet rapide car nous avions un entretien par Zoom, et ils nous ont surclassés pour que nous puissions avoir une chambre aussi rapide. Merci pour le surclassement.
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Prix par nuit à partir de :17 €
Publiée le25 juill. 2026|Chambre de luxe
Anonymouse KittyThis is my first time booking this hotel and I thought I will never have a chance to stay here. Before my wedding, I booked this hotel since it’s near the church location. We enjoyed the stay. It’s just that we did not get to enjoy the TV because YouTube or other apps won’t work. All throughout the stay we weren’t able to use the TV. Also I called the lobby 5x to ask for a replacement for the 2 mugs for coffee before someone actually gets there to replace it AT THE MORNING.
Haven’t also had the time to enjoy pool because we check in late.
But their service is good. The hotel is nice.
I will surely book again if their TV is already fixed lol.
Also two key cards for room and elevator is really hassle on our part. It should’ve been 1 key card, all access, 2pcs since we’re 2 adults.
I really appreciate the hotel staff for catering my entourage, we were able to prepare before my wedding and took some pictures at the lobby and pool. Thank you!
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Prix par nuit à partir de :27 €