Hôtels à La Mecque avec parking

On a passé un séjour en famille, le personnel d’accueil est incompétent. J’avais réservé 2 chambres 3 mois en avance, lors de notre arrivé ils nous ont proposé 2 chambres dans 2 bâtiments différents. Après 3 heures d’attente nous avons réussis à avoir 2 chambres dans le même bâtiment, une des deux chambres avait des toilettes qui dégageaient de mauvaises odeurs et avait des problèmes d’évacuations d’eaux. Le problème n’ayant pas été réglé, nous avons donc du changer de chambre le troisième jour. Dans la dernière chambre que nous avons eu, les prises ne fonctionnaient pas et la porte d’entré ne fermait pas. Nous avons parlé avec le responsable de l’hôtel qui nous a alors proposé comme seul solution d’acheter (avec nos propres moyen) une longue rallonge que nous devrions brancher dans les toilettes. En ce qui concerne la porte, il nous a promis de régler le problème, ce qui n’a jamais été fait. Sans parler des navettes de l’hôtel, qui nous déposaient très loin de la mosquée de la Mecque. De plus, après le troisième jour elles nous déposaient encore plus loins car elle n’avait plus les bonnes autorisations. Encore une fois les discussions avec les responsables n’ont mené à rien. Ainsi nous souhaiterions savoir si nous pouvions être indemnisé étant donné que nous avons du faire de nombreuses dépense supplémentaires durant le séjour (rallonge, taxis, etc).

Emplacement nickel par contre il n'est pas bien indiqué lorsque l'on entre dans la tour. Il faut demander au personnel de la tour. Petit déjeuner assez bien Par contre il y a une odeur dans les étages qui est assez forte lorsque l'on sort de l'ascenseur Le personnel de chambre est très professionnel et serviable

J ai apprécié le buffet à volonté de bonne qualité. Tout le personnel a été serviable mais une mention spéciale au serveur Turki qui a été très serviable et hyper souriant ! Qu est ce que c est agréable de voir un sourire des le matin alors que tout le monde fait la tête. Pour le restaurant un peu déçue pour un 5 etoile qui ne propose pas des jus frais pressés. Merci à toute l équipe

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

I booked a one night stay on the Accor website at Movenpick Makkah after arriving from Madinah. It was a welcome respite from staying at local brand hotels since coming to Makkah and Madinah for Haj. Check in was a wonderful experience due to the efficiency of Ms Adeer, Front Desk Exec. It was great she spoke fluent English and had the most cheerful demeanour. When she saw I was an Accor Member upon check in, she upgraded me to a nice Al Haram view without me asking. Appreciate the great job you did Ms Adeer. A sincere thanks from me. It took me just a few minutes before I was on my way to my room. I was given room 2432 which had a nice big king sized bed. Despite the hotel being over 10 years old, I found the room to be very well maintained and it didn’t feel dated at all. It’s contemporary feel remained fresh. The bed was super comfortable and I liked it had a kitchenette nook that had a small induction cooker and sink. My only gripe was the tiny shower area. The room had a nice view of Al Haram piazza and the new Al Haram extension. The stay came with breakfast included so I headed to the restaurant right after morning prayers. The breakfast spread was already ready by 6am. I was shown a table by Mr Arshad, who got me my coffee and helped to show me personally the breakfast spread. They had a good selection of local and international breakfast dishes. The Restaurant Manager, Mr Sameer, suggested I try the Egyptian porridge and was kind enough to make me one personally himself. Mr Sameer was attentive to all the guests not just me. Overall I was very pleased with my stay and was most impressed with level of service in all my interaction with the Movenpick team. One can see the level of training re. service between an international brand hotel in Makkah and a local brand. The level of service of Movenpick Makkah rivals any hotel one would visit in London, Paris, New York or Singapore. Well done! 5 stars and highly recommended. Once again shoutout to Ms Adeer, Mr Arshad and Mr Sameer. Thank you all for a wonderful experience.

Just came back from a 6night stay and have to say the hotel is amazing. Jabal Omar being our choice of location for visiting the haraam we were in 2 minds wether to go for Jumeira or the other chains on this ***** - in the end we opted for Jumeira as they are new and standards are set high to live up to their reputation. From check in to check out we have no complaints. We opted for a superior haram view room and were housed on the 17th floor (1706) tower 2 - the room was spotless which was down to the housekeeping team especially Mr Rashid Alam who was always at hand. Breakfast spread was the best we’ve had - quality stands out on every dish. We will definitely be staying here again - from check in to check out we have no complaints as everything was spot on.

The Address was a sensory wonder from when we arrived the look and smell of the reception. The warmth of the staff.( Amr and Sameer) Then we slept on the most comfortable beds with super fluffy pillows. Now on to the main course so to speak... the food. Let's talk about the restaurant and why 2nd floor became one of my favourite 😀 Breakfast was amazing the level of service, variety and taste of food and not forgetting the coffee elegantly served by Moegaidien Rahman, my cup barely reached empty 🥰 I could not think of a single thing that I wanted for breakfast that I could not find. Shukran to Khalil for the warm reception,the laughs and making sure we had everything we needed as well as all those that helped serve! You cannot come to Address and not visit the restaurant. Umrah is a spiritual journey but the staff here takes care of the day to say so well that you can focus on what you came here for!

excellent room stay, great city view, excellent buss service as buses are new and running 24/7 and the WIFI is also good. Good cleanliness and staff behavior is also good. Hotel is big so it is busy but everything is smooth

J'ai séjourné du 04/02/ au 12/02/2023 à l'hôtel marriot djabal Omar et je suis très satisfait comme dab merci à Mme Kawtar qu'il m'appelle tout les jours pour vérifier Esque tout va bien dans la chambre merci à touts le personnel de l'hôtel si la restauration Amicalement BRAHIM BOUDRAF

Bonjour , j'j'étais en visite a la Mecque et je suis rentré hier soir ,j'ai passé une semaine a cet hôtel, je pensais qu'il était top mais hélas ..!! Point positifs : 1/ je salue le staff qui est habillé en orange + les agents de securité ,et les deux egyptiens du buffets du matain ( ahmed el hosseini et son collegue qui est a feyrouz lounge ) ils sont toujours souriants, accueillants ,gentils vraiment professionnels. 2/ la navette de l'l'hôtel vers le masjid 3/ le lit est très confortable. Points négatifs : les réceptionnistes même pas un sourire ou un bonjour !!! HOUSE KEEPING : s'était le choc,il nettoit rien il laisse tout sale , il ne ramène pas de nouvelle bouteilles d'eau. La bouf : pas au top ,peut mieux faire .