Citadines Bay City Manila

Avis : Citadines Bay City Manila

Citadines Bay City Manila

Diosdado Macapagal Boulevard, corner Coral Way, Pasay, Metro Manila, 1300, PhilippinesVoir le détail de l'hôtel
Citadines Bay City Manila
Citadines Bay City ManilaCitadines Bay City ManilaCitadines Bay City Manila
Vérifiez prix et disponibilités pour vos dates
Nous égalons les prix
1 nuit

Avis des voyageurs

8.7/10
Très bien
149 évaluation
Avis vérifiés
Emplacement8.9
Commodités8.4
Service8.7
Propreté8.8
Filtrer par :
Trier par :
Toutes les évaluations(149)
Évaluations positives(142)
Évaluations avec photos/ vidéo(33)
Service remarquable(37)
Séjour remarquable !(33)
À proximité de la zone commerçante(11)
Idéal pour le shopping(8)
Nombreuses commodités(6)
Calme et confortable(5)
Piscine propre(4)
Salle de sport de qualité(4)
Évaluations négatives(7)
Damien Field
Studio de luxe (lit double)
Séjour au juin 2025
En famille
11 évaluation
8.0/10
Très bien
Publiée le 15 juill. 2025
The location is excellent for entertainment quarters and shopping, the staff friendly and helpful and the room spacious and clean. While not an avid TV watcher there was no channels due to a tech Italy issue. Four days later nothing resolved and no acknowledgement for the inconvenience. Ah well.
Traduire
Réponse de l'établissement: Dear Mr. Field,Mabuhay from Citadines Bay City Manila!We’re pleased to know that you appreciated our excellent location, spacious and clean rooms, and the warm hospitality of our team. It’s always encouraging to hear that our guests enjoyed their stay overall.We sincerely apologize for the inconvenience caused by the television service issue during your visit. We understand how this may have affected your experience, and we regret that it was not resolved in a timely manner. Please be assured that your feedback has been shared with our technical and front office teams for immediate review and improvement. We are also taking steps to ensure better communication and quicker resolution of such concerns moving forward.Your comments are invaluable in helping us enhance our service, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a seamless and fully enjoyable stay.Sincerely,Allan PamuteGuest Service Manager
Invité
Studio de luxe (lit double)
Séjour au mai 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 15 juin 2025
Nice, friendly hotel staff. Perfect location and stay with kids.
Traduire
Réponse de l'établissement: Dear Valued Guest,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
Invité
Studio premier
Séjour au mars 2025
En famille
2 évaluation
7.0/10
Publiée le 21 avr. 2025
Some amenities are not available and in your description it has a bathtub but there is none. There is no towel and other amenities so you need to make a follow up. I also suggest that the Housekeeping Department needs an improvement because it plays a vital role in delivering excellent service.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for taking the time to share your most recent stay experience with us here at Citadines Bay City Manila. We are are surprised to hear that the description of the hotel on the third party travel agency's website states that the hotel has bathtub. Rest assured it will raised to our affiliated travel agency for necessary action.
Ana ✨
Studio de luxe (lit double)
Séjour au fév. 2025
En famille
12 évaluation
10/10
Exceptionnel
Publiée le 27 mars 2025
I had an absolutely fantastic experience at Citadines Bay Manila! From the moment we arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth. Room is clean and nice
Traduire
Réponse de l'établissement: Dear Ms. Ana,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Utilisateur anonyme
Studio de luxe
Séjour au janv. 2025
Autre
24 évaluation
10/10
Exceptionnel
Publiée le 9 mars 2025
Excellent hotel as it’s in a pretty quiet location. Hassle-free check in and, friendly staff, super convenient location with malls and restaurants within walking distance. Highly recommended! 👍🏻
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
FarG1
Studio de luxe (lit double)
Séjour au juin 2025
En couple
3 évaluation
10/10
Exceptionnel
Publiée le 31 juill. 2025
Great hotel for a good price! Location is excellent for shopping - walking distance to Mall of Asia
Traduire
Réponse de l'établissement: Dear Mr. FarG1,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
Brian Lao
Chambre premier, 1 chambre à coucher
Séjour au juin 2025
Affaires
7 évaluation
10/10
Exceptionnel
Publiée le 14 juill. 2025
Have stayed at this location a few times. Experience has always been great. Everyone on the staff are always courteous and willing to assist. Rooms are always clean and location is great, with several restaurants all within walking distance. 
Traduire
Réponse de l'établissement: Dear Mr. Lao,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
melさん
Studio de luxe (lit double)
Séjour au oct. 2024
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 10 déc. 2024
The view from the upper floors was great. At night, i can see the fireworks from the direction of SM Mall of Asia! also can walk to the surrounding area. Recommended!
Traduire
Réponse de l'établissement: Dear Ms. Mel,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Andleeb ansari
Studio lits jumeaux de luxe
Séjour au sept. 2024
En couple
32 évaluation
2.0/10
Publiée le 21 oct. 2024
Every thing is good just at the time of check out just because they thought indian is poor they double checks if i steal something or not. Racist receptionist.
Traduire
Réponse de l'établissement: Dear Mr. Ansari,Greetings from Citadines Bay City Manila!We had sent you a private message to discuss the items you highlighted on your review. We hope to hear from you soon.Sincerely,Allan PamuteAssistant Manager, Guest Service
Phillips
Studio de luxe (lit double)
Séjour au fév. 2025
Entre amis
28 évaluation
8.5/10
Très bien
Publiée le 23 mars 2025
Hotel was very nice but both rooms we booked had a strange smell. Not sure what it was. Staff was kind and the beer was cold.
Traduire
Réponse de l'établissement: Dear Mr. Phillips,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
BC_trip
Studio de luxe (lit double)
Séjour au avr. 2024
Seul
4 évaluation
7.0/10
Publiée le 9 juin 2024
Simple basic room. no bottled drink provided. will be provided with a huge gallon of water for your in-room refill and consumption, similar to office pantry kind. Ok for short stays!
Traduire
Réponse de l'établissement: Dear BC_trip,Greetings from Citadines Bay City Manila!Thank you for taking the time to share your most recent stay experience with us here at Citadines Bay City Manila. We regret to hear that you have not found our gallon of water to your liking. Please be advised that the gallon of water is part of the Sustainability Programme of Citadines Bay City Manila, to eliminate the use of single-used bottled water.Sincerely,Allan PamuteAssistant Manager, Guest Service
Invité
Studio de luxe (lit double)
Séjour au avr. 2024
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 1 août 2024
I always stay here during my buz trip. Never disapoint. The staff are super friendly and supportive
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
wingtong
Studio de luxe (lit double)
Séjour au janv. 2025
Affaires
1 évaluation
10/10
Exceptionnel
Publiée le 24 fév. 2025
Very polite staff. Will select it again on next trip
Traduire
Réponse de l'établissement: Dear Mr. Wingtong,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Utilisateur anonyme
Chambre premier, 1 chambre à coucher
Séjour au janv. 2024
Affaires
9 évaluation
10/10
Exceptionnel
Publiée le 24 fév. 2024
Good service. Conveniently located beside mall. Near Mall of Asia.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Invité
Studio de luxe (lit double)
Séjour au juin 2024
Affaires
1 évaluation
10/10
Exceptionnel
Publiée le 6 juill. 2024
Me and my family had very wonderful stay even though it was only 1 day we had a good stay with their great service awesome facilities and a good buffet
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service