Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.6
Commodités6.3
Service7.5
Propreté7.6
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Toutes les évaluations(63)
Évaluations positives(51)
Évaluations avec photos/ vidéo(21)
Séjour remarquable !(10)
Bien situé(10)
À proximité de la plage(7)
Mauvais conditionnement d'air(5)
Propriétaire amical(5)
Plage de qualité(4)
Évaluations négatives(12)
Utilisateur anonyme
Chambre de luxe avec vue sur la piscine
Séjour au oct. 2024
En couple
3 évaluation
2.7/10
Publiée le 23 nov. 2024
Les installations sont vieilles et le bruit du climatiseur est peut-être à 100 décibels.
Peu amicaux avec les Orientaux, ils seront traités différemment, assignés à des chambres pas très belles, particulièrement vétustes, et dégradées. Les Orientaux seront placés dans des chambres qui n’ont pas été rénovées. De toute façon, ce ne sont que des ordures.
C'est vraiment embarrassant pour Ramada et Wyndham. C'est vraiment mauvais.
Si je change d'hôtel, je vérifierai certainement à l'avance. Si je change d'hôtel, à part être proche de la plage, cela n'a vraiment aucun mérite.
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LTMILKSHAKE
Chambre Deluxe avec Accès Piscine
Séjour au nov. 2024
En couple
3 évaluation
8.0/10
Très bien
Publiée le 3 janv. 2025
Chambre avec piscine. Grande chambre. Lit propre. Nettoyé tous les jours. Bel hôtel dans la région de Karon. Mieux pour les Russes et les gens de cette région.
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Invité
Chambre Double ou Twin Supérieure
Séjour au août 2024
En couple
1 évaluation
2.0/10
Publiée le 9 sept. 2024
Plus qu'un gros mot, la chambre réservée par Ctrip était très ancienne. La chambre double que j'ai réservée m'a donné deux lits et deux couettes. La couette me démangeait beaucoup et la bouilloire ne fonctionnait pas. milieu de la nuit. . L'un des pires hôtels dans lesquels j'ai jamais séjourné. Protection contre la foudre. .
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Ingrid Sofía
Chambre Double ou Twin Supérieure
Séjour au juill. 2024
En couple
4 évaluation
8.0/10
Très bien
Publiée le 6 août 2024
Nous avons eu un anniversaire de mariage, l'emplacement de l'hôtel est parfait, mais l'hôtel est si long et la marche jusqu'à la chambre est trop longue, au début nous avons eu une vieille chambre, après avoir demandé un surclassement, ils nous ont déplacés dans une chambre pas trop vieille mais meilleure, le petit déjeuner est simple et pas halal comme ils l'ont dit…
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Sayuri
Chambre Deluxe avec Accès Piscine
Séjour au mai 2024
En couple
3 évaluation
6.5/10
Publiée le 8 juin 2024
L'établissement était incroyable, mais les options de petit-déjeuner étaient très médiocres et le personnel était toujours au téléphone et assis sur une chaise. Aucun service du tout. Le personnel d'entretien nettoyait la chambre tout en parlant au téléphone.
Texte originalTraduit par google
Ms_X
Chambre Double ou Twin Supérieure
Séjour au juin 2025
Seul
11 évaluation
10/10
Exceptionnel
Publiée le 12 juill. 2025
This location has many good restaurants. The beach is clean and beautiful. Workers and very polite and friendly
Traduire
Réponse de l'établissement: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Invité
Chambre Double ou Twin Supérieure
Séjour au mai 2025
En famille
2 évaluation
9.0/10
Excellent
Publiée le 20 juin 2025
Great. Staff polite and very helpful.
Excellent location.
Traduire
Réponse de l'établissement: It has been our great pleasure to welcome you to Ramada by Wyndram Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here.We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions.We look forward to welcoming you back soon.Best regards,Management TeamRamada by Wyndham Phuket Southsea
Giliam Winckler
premium lit king size ou lits jumeaux
Séjour au janv. 2025
Entre amis
21 évaluation
7.0/10
Publiée le 8 fév. 2025
No. A very good location and great staff and good breakfasts, but the building is a mess and therefore a travesty. Not only is the new deeper sections of the hotel sporting cement ramps that are evident of a rush job, but the cheap floor boards next to the rooms by the pool are broken in some parts. On top of this, there are no sockets next to the beds in room 220 (and possibly others) and we had to buy a power chord and also ask for an extra one to charge our devices. One of the security guards kept on forgetting who we were every time we tried to park our scooter in the allocated parking bay, and made it uncomfortable. The pool itself needs more regular attention too. Also, our sliding door to our balcony had a latch that kept falling out. As a result, we left earlier than our original planned dates, and never got our money back for that day, despite Trip.com helping. The cleaning staff did a good job, but they often were late in doing so, because I think there was a staff shortage. In short, I won't recommend this place until they're truly done with their renovations.
Traduire
Réponse de l'établissement: Thank you for your feedback regarding your recent stay with us. We sincerely regret that our service levels did not meet your expectations, and we want to assure you that we are actively addressing the areas you highlighted for improvement. In response to your comments, we have instructed the relevant department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit and that of our future guests. We hope this experience will not diminish your trust in Ramada by Wyndham Phuket Southsea, and we look forward to the opportunity of welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Markusha
Chambre de luxe avec vue sur la piscine
Séjour au mai 2025
En couple
13 évaluation
5.0/10
Publiée le 8 juin 2025
I got catch cold due to aircondition blowing straight onto my body.i was asking for hot water in shower from last three days but i got only called water .toiletries will be provided only if you will asked.finally i did earlier check out and booked another hotel for rest of my stay
Traduire
Réponse de l'établissement: Thank you very much for staying with us and for taking the time to share your valuable feedback. We sincerely apologize that our service levels did not meet your expectations during your stay. Please be assured that the areas you highlighted are being actively addressed to ensure improvements in the future. Regarding your comment about the hot water equipment, we regret to inform you that our supplier had to order a part from the factory, and unfortunately, there has been a delay due to the long weekend in Thailand and the hot water had resolve them now. Rest assured, we are committed to enhancing your comfort and that of all our future guests. We truly hope that this experience will not diminish your trust in us and that you will allow us the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Jerico Campuzano
Chambre Double ou Twin Supérieure
Séjour au janv. 2025
En famille
124 évaluation
9.0/10
Excellent
Publiée le 1 mars 2025
Great location good stuff clean safe little outdated some parts price could be lower .. is not all about location..
Traduire
Réponse de l'établissement: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Lucie
Chambre Double ou Twin Supérieure
Séjour au janv. 2025
Seul
2 évaluation
7.0/10
Publiée le 17 fév. 2025
I had a lot of issues with my room on the first night (insects, AC malfunction, dirty sheets with dead bugs). They gave me another room the following day for the rest of the trip which was much cleaner. Overall the hotel is well located but needs serious renovations.
Traduire
Réponse de l'établissement: Thank you for your feedback regarding your recent stay with us. We regret that our service levels may have fallen short of your expectations and would like to assure you that the areas you highlighted are being actively addressed for improvement. In response to your comments, we have instructed the appropriate department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit, as well as for our future guests. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and we look forward to the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
zhaohua
Chambre Double ou Lits Jumeaux Premium Plus
Séjour au déc. 2024
En couple
1 évaluation
3.0/10
Publiée le 6 janv. 2025
I recently stayed at this hotel and unfortunately, my experience was not up to expectations due to several issues.
Check-in Process: The check-in process was frustratingly slow. The hotel policy stated that check-in could begin at 3 PM, but when we arrived at 4 PM, we were informed that our room was still not ready. We had to wait until 5 PM to finally check in, which was quite disappointing.
Room Quality: The room we received did not feel like a standard guest room. It was evident that the adjacent room was being used by staff for their breaks, and it seemed that the room we were given might have originally been intended for them. It looked like it had only been hurriedly prepared for us, and we found that it lacked basic amenities, such as a hairdryer.
Noise Issues: The soundproofing in the hotel was inadequate. During the night, we were disturbed by the noise from the air conditioning, motorcycles passing by on the road, and the wind rattling the doors and windows. This made it difficult for us to get a good night's sleep.
Overall, my stay was disappointing due to these factors.
Traduire
Réponse de l'établissement: Thank you for your feedback regarding your recent stay with us. We regret that our service levels may have fallen short of your expectations and would like to assure you that the areas you highlighted are being actively addressed for improvement. In response to your comments, we have instructed the appropriate department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit, as well as for our future guests. We hope this experience will not impair your trust in Ramada by Wyndram Phuket Southsea and we look forward to the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Geeson
premium lit king size ou lits jumeaux
Séjour au déc. 2024
En couple
79 évaluation
10/10
Exceptionnel
Publiée le 1 fév. 2025
Having fun and it is really nice stay
Traduire
Réponse de l'établissement: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Réponse de l'établissement: Thank you for sharing your feedback. We sincerely apologize for the situation regarding the tea set. Upon investigation, we found that it had been left in the wardrobe drawers when you were checking out. Our team promptly returned it to you after realizing the oversight.We are also sorry to hear about your experience with the bed sheets and the overall impression of our staff. Cleanliness and service are top priorities for us, and we will address these concerns with the team to ensure that such issues do not occur in the future.We appreciate your comments about our facilities and location. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experienceBest regards,Management TeamRamada by Wyndham Phuket Southsea
Invité
premium lit king size ou lits jumeaux
Séjour au fév. 2025
Entre amis
3 évaluation
8.5/10
Très bien
Publiée le 15 mars 2025
Шумный кондей
Скудные завтраки
Из плюсов - очень обходительный персонал , классный бассейн, можно перебежать через дорогу - и сразу море )))
Плюсов больше чем минусов , обязательно вернусь
Traduire
Réponse de l'établissement: Thank you for your feedback regarding your recent stay with us. We sincerely regret that our service levels did not meet your expectations, and we want to assure you that we are actively addressing the areas you highlighted for improvement.In response to your comments, we have instructed the relevant department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit and that of our future guests.We hope this experience will not diminish your trust in Ramada by Wyndram Phuket Southsea, and we look forward to the opportunity of welcoming you back soon.Warm regards,Management TeamRamada by Wyndham Phuket Southsea