Santuario Playa

A DECONSEILLER!!!!!. Nous étions plusieurs couples à y séjourner et nous avons été volés dans notre chambre ( 6 sur 10 chambres) . Y compris dans les coffres. Pas d'eau chaude, pas de douche correcte, propreté pas top. Panne d'eau, pot de cafetière cassé et pas remplacé durant le séjour. La réception s'en fout royalement. Nous avons rencontré le soi-disant Manager pour le vol en question et en fait, ce n'est que le ramasseur de draps. Beaucoup de magouilles . ATTENTION!!!!!

This hotel is classified as a 3 1/2 stars hotel. It is not. The facility is old, dirty and outdated with cheap bright white lighting in the rooms. There is no hot water, barely any soap or shampoo provided. Toilet doesn’t flush properly. And the wifi never works.

LOCATION: at Center of Actions in between sand Beach = 50 m East & famous shopping entertainment Avenue 5 = 50 m West _ADO Bus St. +Ferry to (Cosmul) is;and = 1.2 km South (Mini Bus) St. to many cities = 1.6 km S.W. _A lot of (Corona) test centers at & around Av. 5 = Antigen /PCR test = 500 /1700 MXN = 30 /90 USD cash or credit +Result = 15 min. /Next morning (a little after 8 hrs. if take sample before 12:00) _Walmart & Mega Super Market at Av. 30 = 0.6 km W.S. Male Dormitory ROOM: is in 70 m2 Flat without key contains from: 4-B Dorm. with big street Window + fan + 4 safe + cupboard + chair & desk + calm AC that is working from 20:00 - 09:00+1 AND 6-B Dorm. The same but without safe or cub or desk AND the Shared Private BATH with hot water + soap + shampoo + fan + Towel with 50 MXN/stay AND Big Reception include many Sitting Area + big window + 2 fan + Kitchen contain (Refrigerator & Micro & Stove & limited Accessories) + No TV at Reception. HOTEL: Big with good design & large inner court contain S.P. + Many Sitting Areas AND F.D. with help calm STAFF serve the gate 24 hr. AND BAR that serve BR = Coffee or green Tea AND Waffle or Egg with cheese /ham or Mexico dish _I don't use WI-FI.

Excellent location. One block from 5th ave. Restaurants, shopping, night life right at the corner. It’s a very tradicional place. We definitely will be back here. Javier is a supper host and very friendly. All time he helps us and gave us advice about anything we needed.

I was very fascinated by the hostel and its facilities. But I loved the service and attention of the receptionist Javier more. He is very intelligent and a very good local guide, he recommends places for all kinds of people and activities. And above all very nice, I will return just to feel at home with Javier's warm service. 💚

We were two families who rented two of the hotel rooms. Each had two hard double beds, a kitchenette, and a private bathroom. Pro: Location Con: NOT a beer hotel. Beer signs and paraphernalia all over the hotel and the rooms. No beer sold or allowed on the grounds or around the pool (which was just a small wading pool). Floor was filthy, slippery and smelled of insecticide. If you walked a few steps in bare feet, the bottom of your feet would be black. Water pressure in sink and shower were a trickle. Took forever to shower, and no hot water. Not a cup, fork, spoon, utensil, or anything in the kitchen or bathroom. We had to wear a wrist band the whole two days we were there, for no apparent reason because there was nothing we could do with it. We had to sign a breakfast ticket in order to get a flat, soggy, cold waffle for breakfast. Others in the waffle restaurant who were paying (breakfast not included with their room) got a nice looking thick and crispy waffle with all kinds of toppings. We were given a 'review form' at checkout to fill out in front of staff and not even an envelope in which to put it. Very uncomfortable.

La piscina es muy pequeña y sucia, ni siquiera me atreví a nadar en ella. La conexión Wi-Fi es muy mala en la zona común y catastrófica en la habitación. El “desayuno incluido” se reduce al mínimo, tiene derecho a una rebanada de pan de molde, 2 huevos con jamón o queso y 1 café malo. ¡Si quieres tostadas extra, es extra! El jardín tiene mucha sombra, demasiado de hecho, no hay sitio para nadie que quiera sent**** al sol. Tuvimos 2 días sin agua El único punto positivo es que la habitación es espaciosa, con sala de estar y una cocina, pero desagraciadamente no está muy limpia