Wave Resort - Ultra All Inclusive

This hotel is outstanding. The staff work so hard here. We had a corner suite, it was huge & immaculate. The bed was really comfy & the room had everything we needed. We booked the Wave Deluxe package, so we mainly ate at the à la carte restaurants, the food was outstanding. We did eat at the buffet twice at lunch, lots of choice & the food was really nice. Special thanks to the Concierge team, who made us feel so special & for the bubbly & decorations in our room on our Anniversary. Lots of empty sun loungers around. The drinks are wonderful, so much choice & plenty of bars. Adults only area was fantastic. We also ended up with a cabana on the beach through our package. The pools are so clean & the fountains are so pretty. We had a couples Hamman massage at the spa, it was wonderful & very reasonable price. I could go on & on about all the wonderful things here, it really is a superb hotel. Entertainment in the beach bar was enjoyable, Nick Michaels was our favourite, absolutely brilliant! But all were great fun. If you are looking for an immaculate hotel with great food, then this is the place to go. They also have a food court during the day, I wasn't over keen if I'm honest, but that was personal choice. The lobby food and drinks late at night was fantastic, if you wanted a late drink before bed or snacks, the food was lovely. A beautiful hotel, we wouldn't hesitate to go back. It is in the middle of nowhere, but I believe there are shuttle buses or some people used taxis. We wanted to just relax, so we weren't bothered about leaving the hotel.

We would highly recommend the Wave Resort, I travelled with my 2 teenagers and booked a lagoon room which had shared access to a private pool, I read reviews beforehand and had asked ahead to book on the sunnyside of the hotel which was perfect, the sun was on pool from 10.30am - 7.30pm The hotel was spotless, one if the cleanest hotels I've stayed in, cleaning staff were friendly, I'd requested no room clean, but clean towels, bins and a mini bar top up daily. The cleaner remembered what drinks the children wanted and was just so kind, even with the language barrier she was patient and kind. The room was spacious, had a large open bathroom and dressing area, more than enough room to hang / fold clothes away. Separate shower and toilet behind glass doors. Beds were comfy, sofa bed was comfy for a teenager. 2 sun loungers on the private terrace, although pool is shared it's very cleverly done so your terrace is private to a degree, a large clothes airer too so could dry swim costumes and towels. The room was quiet, couldn't hear next door and couldn't hear the main road either which I was suprised at seeing that it was so close. The pools were cold,but it was needed as weather was so hot, once you're in you don't notice, it's refreshing. There was food and drink 24hrs a day. Once the buffet restaurant closed, the bistro area opened serving sandwiches, pastries, hot and cold drinks buffet style. The variety of food on offer was huge, even both my fussy eaters found food to eat. There's a mini children's buffet too which was kept clean and tidy. The only complaint is food labelling, often what was labelled was something different and food wasn't always hot. We had a couple of very cold pieces of chicken that had just come from the fryer, so just need to watch out. Staff are super friendly, if you need gluten free food just ask the head chef, he was willing to show everything that was available and also would cook gluten free pasta and pizza out the back in the kitchen, they were aware of cross contamination. Breakfast you could ask for gluten free pancakes, toast. GFree cornflakes available in the buffet and lunch and dinner times GFree bread was available near the salads. If you don't ask, you won't be aware of the gluten free food. Takeaway boxes available if you wanted to eat in the room, and paper cups. This was a life safer for me on numerous occasions. Hotel grounds are large, lots of pools, lots of sunbeds, no reserving sunbeds which helps. Splash area for little ones and slides for older children. We didn't go to the evening entertainment, there were kids clubs and pool tables etc that older children could use, pool bars dotted around too. Pool towels available from the spa daily, a little shop for snacks and souvenirs, indoor play area for little ones too. This hotel literally has everything you can think of. The hotel is on a main road, is also on the beach front which is public, a member of staff is on the gate, so no one can acce

I am writing this on our last day at this hotel. We are a family of 4 with 2 children aged 9 and 14. We have had the most amazing family holiday and cannot find fault with anything. The staff are all so hard working and friendly. Food and drink is perfect especially the cocktails which are amazing. The children have particularly enjoyed the snack bar at lunch time and we have found the food in the main restaurant the best that we have ever had from an All Inclusive. The animation team work extremely hard and we have enjoyed the shows in the evening. The pools are beautiful and the children have especially enjoyed the semi Olympic and indoor pools. I would whole heartedly recommend this hotel to anybody and we hope to return!

Spent 7 days at the resort from 4th August to 11th August. They say first impression counts, well my first impression was not too good. We have arrived at the hotel at around 1.30pm, went straight to the reception, no hello, welcome, nothing. Young girl at the reception took our names, gave us the bracelets and told us to come at 3pm. They are very strict with the check in, didn't even check if the room was available. We didn't think it was a problem as we knew check in was at 3pm, it was the attitude of the person at the reception. She came across very uninterested and quite bored of having to deal with another holiday maker. We returned at 3pm, gave us our room card and no more then three words, apart from ''go this way''. So not a great start! She could have at least say have a nice holiday, hope you enjoy your stay, anything. Even if you say thank you, they say nothing back. You are welcome would be nice. Anyways, opened our room and it was spotlessly clean, very spacious, lovely walk in wardrobe and a mini fridge fully stocked. However, we had a problem with hundreds of mosquitos on the balcony, so we couldn't open the balcony on our first day/night. Even the netting didn't help, mosquitos were trying to get in through the gap. We did report it to the reception and they said no problem, they will send someone to look at it. The next day there were signs everywhere telling people that they will be spraying the whole area against the mosquitos. They did, and we had no problem for the rest of our stay. Most of balconies have bird nests in them, so expect a lot of bird droppings. Apart from not the best start, we did have a great holiday. The whole resort is beautifully designed, we didnt mind that it was isolated, it suited us perfectly. Appreciated the heated pool, as rest were too cold for me. Food was very good and plenty of it. I didn't even know that you could cook rice or potatoes in so many different ways. Definitely took some inspiration with me. Breakfast were the most enjoyable as it wasnt too busy. Lunch and especially dinners very hectic, some local people were a bit too loud for my liking, with one local man even putting his bare feet on the table, his young son followed him and did the same later on. It put me off of eating, had to leave dinner earlier. Kids running around helping themselves, spilling and dropping food on the floor as parents were too busy either on their phones or having a good time with other adults. I wish parents accompanied their kids and help them with their food. I must praise all the cleaners, staff at the restaurant, bars, gardeners, entertainment team and security guys. Everyone works very hard, always saying hello with a smile. The resort itself is very clean, as soon as someone drops the food on the floor, cleaners are there within few seconds and clean it up. Entertainment team would never pass you without saying hello. Very friendly and not too pushy to join in if you didn't fancy. But I must also