Photos de Pytloun Kampa Garden Hotel Prague

Réponse de l'établissement: Dear John Smith,Thank you for taking the time to share your experience at the Pytloun Old Armoury Hotel Prague. We are delighted to learn that you appreciated our strategic location, room amenities, and the quality of our breakfast buffet.We regret to hear about your experience with the complimentary tapas. We appreciate your feedback and will strive to improve this aspect of our service.We look forward to the opportunity to welcome you back in the future for an even more satisfying stay.Best regards,Kateřina ŠmolíkováHotel Manager

Réponse de l'établissement: Dear Rinon,We're thrilled to hear your stay at Pytloun Kampa Garden Hotel Prague was perfect. It's wonderful to know that our convenient location next to Charles Bridge enhanced your experience and that you thoroughly enjoyed our breakfast spread every day.Thank you for taking the time to share your positive feedback. We hope to welcome you back soon for another wonderful stay.Best regards,Jana HorváthováFront Office Manager

Réponse de l'établissement: Cher client,Merci d'avoir partagé votre avis. Nous sommes heureux de savoir que nos équipements et services ont répondu à vos attentes. Cependant, nous regrettons d'apprendre que l'éclairage de votre chambre n'a pas été à la hauteur de vos attentes. Le charme historique de notre bâtiment s'accompagne de certaines caractéristiques architecturales et nous nous excusons si cela a causé des désagréments. Nous espérons avoir une autre occasion de vous accueillir à nouveau et de vous offrir un séjour plus satisfaisant. Cordialement,Kateřina ŠmolíkováDirectrice de l'hôtel

Réponse de l'établissement: Dear Roland Citozi,It's heartening to know that you appreciated our prime location, service, and breakfast offerings at the Pytloun Kampa Garden Hotel Prague. Your positive comments are truly encouraging.In terms of improvements, it is always our goal to provide an exceptional experience for our guests. Although we steer clear of making promises without a thorough understanding of the situation, we continuously strive to enhance our hotel's facilities and services. Once again, thank you for your feedback. We look forward to the opportunity of welcoming you back in the future.Best regards,Daniel FilippiFood&Beverage Manager

Réponse de l'établissement: Dear P‍a‍p‍a‍M‍a‍b‍a,Your generous review of Pytloun Kampa Garden Hotel Prague made our day! We're elated that you found our location convenient and the staff welcoming. It's wonderful to hear that you enjoyed our breakfast selection too.We acknowledge your constructive feedback about the placement of plug sockets in the room. We constantly strive to ensure that our guests have a comfortable and enjoyable stay, and your insights are invaluable in helping us achieve that.We hope to have the pleasure of serving you again the next time you visit Prague!Best regards,Daniel FilippiFood&Beverage Manager

Réponse de l'établissement: Dear JessicaB,We are pleased to know that you appreciated our hotel's prime location under the Charles Bridge and the variety of restaurants in our vicinity. Being a small specialty hotel, we endeavour to provide a unique experience that combines the charm of our historic building with modern comforts.Your comments regarding the size of the bathroom and the placement of sockets in the room are duly noted. These are indeed challenges presented by the nature of our historic building. However, we see these challenges as opportunities for continuous enhancement of our guest experiences.Thank you for sharing your experience, and we hope to welcome you back to Pytloun Kampa Garden Hotel Prague in the future.Best regards,Jana HorváthováFront Office Manager