Parco dei Principi Hotel

Beautiful hotel, impeccably clean. Lack of A/C at night made for total insomnia. Lack of Wi-fi was also problematic as we need to plan our trips in advance and communicate with family and friends. Shower flow was often a trickle and there was an initial smell when pouring the water. But I want to especially mention Francesca in the bar and dining room who made us feel very special and welcome. And we really appreciated Mario the musician, he was very entertaining. And the Maître D’ was also very helpful and responsive to our needs. So all in all, not sure of ever returning here.

This hotel is an architectural wonder with its design, spectacular lobby, fountains, etc. But unfortunately it is now run by the government. All the staff are wonderfully pleasant and welcoming, even the curly liar-in-chief at the front desk. Unfortunately the wifi only works in the lobby and is unavailable in the rooms. They lie repeatedly about it saying it’s only on the “second” floor, then that it will be repaired “tomorrow” etc. Also the A/C temperature for each individual room is controlled by a computer at the front desk. You can only try to control the flow of air in your room. When we stayed there in May, we found out they only activate the A/C when the temperature is above 25C (77C) despite asserting they had lowered the temperature in our room. But the temperature in our room was more like 82F to 85F according to my alarm clock thermometer. It felt like a sauna and made it very difficult to sleep. Even opening the window didn’t help with no breeze coming in and the air fan being disabled when the window was open. Plus the hard mattress didn’t help. On top of that, the elevator stopped between floors once and the light went off. Fortunately I had my phone with me and was able to locate the emergency button with its flashlight. When the elevator restarted and I finally arrived at the lobby level, some “manager” was there with some tool, and chided me for pressing the emergency button !!!

Calls itself a resort....it is not. Check into the room and there is no water. Finally fixed, but they never fixed the ant infestation in the bathroom. Our first night there was a wedding at the hotel. At 2 in the morning it sounded like the DJ was standing on our deck, the music was so loud. The following morning the manager says he "asked them" to turn down the volume and play soft music but they would not. He's the manager. Unplug the damn DJ equipment. Another wedding the next night with fireworks at 11 pm, but at least it was over after the fireworks. Service was awful, and it is pretty bad when you are dining in their dining room and they have to steal salt and pepper shakers off the tables because they do no have enough for the restaurant. We traveled all over southern Italy and this was the WORST hotel of our trip

Posto molto bello e rilassante, personale gentilissimo e disponibile professionale dalla Reception al servizio nelle camere, pulizia impeccabile, la nostra stanza era profumatissima, la signora che si occupa di questo servizio, è attenta ad ogni esigenza e richiesta dell'ospite. Il Maitre il Sig Mauro, grazie alla sua conoscenza e professionalità sa consigliarti al meglio per la scelta del Menù al ristorante, tra l'altro tutti ingredienti FRESCHISSIMI E DI QUALITÀ, ma non solo il Maitre si assicura che tutto sia "perfettamente" perfetto e oltre alla sua serietà nel lavoro, con la sua simpatia riesce sempre a strappare un sorriso all'ospite. OTTIMO POSTO PER CHI VUOLE PASSARE QUALCHE GIORNO DI TOTALE TRANQUILLITÀ E RELAX.

Una struttura unica, personale amichevole e tanto disponibile da sentirsi in famiglia. Le camere sembrano tratte da un romanzo, curate e pulite. La terrazza del primo piano toglie il fiato, camera dotata di ogni comfort e super pulita. Colazione ottima ed abbondante la scelta. Posizione strategica

Soggiorno semplicemente magnifico. Location fantastica, trattamento top, cibo da cinque stelle superior. Il Direttore Fernando e la sua signora Caterina, sempre presenti e pronti ad ascoltare, consigliare e ad esaudire le aspettative del cliente. Esperienza oltre ogni aspettativa. Un plauso allo staff, parola d’ordine: sorriso e professionalità. Super consigliato. A presto.

Location semplicemente fantastica che rievoca lo stile del Titanic. Ideale per qualsiasi tipo di cerimonia si voglia festeggiare. A parte la bellezza della struttura,il cibo è davvero il punto forte. Gentilezza,cortesia e professionalità sono pronti ad accogliervi. Un particolare elogio al direttore Fernando che coordina uno staff a dir poco perfetto.

Location bellissima, locale fantastico, camere a dir poco bellissime e pulizia eccezionale, sul mangiare non c'è niente da dire , FANTASTICO. Esperienza fantastica, personale molto gentile e cortese!!. In questi giorni mi sono trovato benissimo.