Hotel Suites Nadia Puerto Vallarta

I cancelled a reservation I made in January for next year, then cancelled with free cancellation and refund promised in 30 days, and I have not received it after over 2 months of waiting. So beware.

Booked hotel 6 months in advance, ended up getting bottom floor room 101…no windows to look out felt like we were in a dungeon for 14 days. There are only 10 rooms of these only 3 have balconies. Also terrible value for the money we paid…staff wasn’t sympathetic or able to change rooms. I would never stay here again, if you were thinking about it confirm which room you will get. On the positive, the location was ok and the roof top pool and sitting area was by far the only saving grace. Room was noisy also, from above room and the room is next door to storage room and manager room, people were always coming and going…was told it was the quiet room lol.

We stayed at Hotel Suites Nadia in 2018, and I rated it 5-Star then, and this recent visit it's exactly the same as we remembered it, so the Nadia keeps that score. We love the El Centro location, which is a working class area of Puerto Vallarta, so there's plenty of families around, along with shops, a grocery store, Oxxo's (of course!), money changers, massage shops, restaurants, food stands, the Malecon, and a ton of local sites to visit that are all within easy walking distance. The rooms at Hotel Suites Nadia are large enough for two, with a separate bedroom, and a good sized bathroom with walk-in shower. We enjoyed the fully-equiped kitchen, and each day we received bottled water, coffee supplies and dish cleaning soap too! We had room 402, which is top center, and in my opinion has the best ocean view. We also love the rooftop pool and hot tub, and there's always a lounger or chair to take in the beach view. We lucked in that we got our Free Breakfast coupons for the rooftop restaurant. The waiter, Jorge, along with the gals who cook the food, do a wonderful job, and I enjoyed the best-ever "Chefs Omellete" which should be on the menu! Bad news is that reservations made after mid-November 2022 do not come automatically with the Free Breakfast, which is too bad because that's one of the benefits of staying in a Boutique-Style Hotel. So, double check when booking if there's a special that includes the breakfast. A few improvements I would recommend; 1. Replace outer door for a door with a window to see the view, and on the new door update the key system for an electronic card system. 2. Install safes in each room instead of using the old main safe located at reception. 3. Paint the interior walls which would really update the colour and increase the light. But all-in-all it's a good place to call home, and we really enjoyed our 5-nights here. Thanks to the rooftop restaurant staff, Theresa; the day receptionist, Lorenzo; the night receptionist, and Bertha; our wonderful housekeeper, for your wonderful service...nos vemos el próximo año! Travel Happy, Paul

Time for lunch with a view atop Hotel Suites Nadia Vallarta. Jorge served an excellent shrimp cocktail in a salsa and a cheese quesadilla with pico de gallo and guacamole. Along with the cold Pacifico and real lemonade it was truest delicious.