Road Lodge Randburg

Great

Pillows are hard, beds are extremely uncomfortable, aircons annoying and the rooms did not feel or smelled clean! Rather look for alternative accommodation honestly. Highly disgusted and disappointed

It's a clean place, but please can we get bigger TVs in the rooms coz the ones u have are now too small. Please also install new aircons in the rooms with remotes coz it's too much to wake up to switch off an aircon.

First impression experience was very disappointing 😕😔. Management could have done better in coordinating our arrival check-ins and supper readiness from the kitchen to the rooms or tables. More than that better experience in the following days was pleasant and expectable.

The service is beautiful, The staff were very helpful and quick to serve. And safety is also one of the important elements in the service. and the location of the hotel is close to all services.

I utilize the Lodge often for business as they are great value for money. . My rooms have always been clean, the Lodge staff are welcoming and friendly. I do enjoy going to Randburg Lodge, they have never let me down.

Booked a paraplegic-friendly hotel room and it was not clean and well prepared for our arrival. We were told that there was a meeting in the room during the week and the room was not set up - the twin single beds were in the bathroom and the room was not cleaned. The hotel staff gave us another room to accomodate us but it was not paraplegic-friendly so my friend could not use the bathroom and had to use the other room's bathroom (they subsequently removed the beds so my friend could use the bathroom). During the early part of the morning, around 4am, my friend did not have access to the other room's bathroom because the passage doors seemed to be jammed (not sure if it was locked or not) and there was no one around or at reception to ask for assistance. I'm not sure why the room was listed as available if it was not ready for use. Make sure the room is available for customer occupation. Physically go into the room to check and not solely rely on the system to check availability. Have staff work shifts so at least one person is at the front desk at all times that will be able to assist customers. I'd appreciate some sort of compensation 😡

I am a long-time guest at Road Lodge Randburg and the staff always gives good service. I was even able to ask for a room with my preferred view and they were already aware of my preferences and were happy to offer one. I was pleasantly surprised by new services like the restaurant and online options. This particular branch is always improving which I appreciate. AC works just fine. Great stay.

The most positive take away was the staff. They are very friendly and helpful. The hotel is clean and neat. Location was perfect for what I was in Jozi for. Negatives the rooms are small, especially the bathroom / toilet area. Better to go to the guest loo, that in your room. Air-conditioner very noisy and shelving space is at a premium.