Avis : Rija VEF Hotel with Free Parking

Réponse de l'établissement: Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room clean and appreciated the available parking and facilities.We understand that carrying heavy luggage up the stairs can be challenging, and we appreciate your note. We’re also glad you found the breakfast simple yet satisfying.Your comments are valued, and we hope to welcome you back again in the future.Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Laima Juozaitienė, Thank you for your feedback! We’re glad you chose to stay with us during your time in Riga.We hope to welcome you back again soon — perhaps for an even better experience next time!Kind regards, Agnese Quality specialist

Réponse de l'établissement: Dear SvenR, Thank you for your feedback. We're glad to hear that our location suited your needs. We hope to welcome you back again soon for another pleasant stay.Best regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest, Thank you for your continued loyalty and kind words! We're truly grateful to be your preferred hotel whenever you visit Riga.We're glad you enjoy our breakfast and find the price-to-comfort ratio to your satisfaction. We look forward to welcoming you back again soon!Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest,Thank you for your wonderful feedback! We’re truly delighted to hear that our team’s helpfulness and kindness made such a positive impression on your stay.It’s also great to know you appreciated our convenient location, plentiful breakfast, and overall service. Your kind words and recommendation mean a lot to us.We look forward to welcoming you back and providing another excellent stay in the future!Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest,Thank you for your kind words! We're glad to hear you enjoyed your stay and hope to welcome you back again soon.Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear 王牌牌儿,Thank you for taking the time to tell us about your experience at Rija VEF Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rija VEF Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgnese质量 | 运营

Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your detailed feedback. We're glad to hear that our location suited your needs during the fencing competition and that your overall impression was positive.We’re truly sorry to hear that certain aspects of your stay did not meet your expectations. We understand how important it is to feel welcome, especially after early travel, and we apologize for the lack of follow-up regarding early check-in. Regarding the room cleaning, we regret the inconvenience caused—we will make sure that information about our cleaning policy is communicated more clearly in the future. Additionally, we’re sorry about your experience at breakfast; this is certainly not the level of service we aim to provide, and we will follow up with our team to ensure greater attentiveness.Your comments are extremely valuable to us and will help us improve the experience for all our guests. We hope to have the opportunity to welcome you back for a much more pleasant stay.Best regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest, Thank you for your feedback. We're glad to hear you found the room comfortable and reasonably priced.We sincerely apologize for the delay in cleaning during your stay. This is not the standard we aim to uphold, and we will address the issue with our housekeeping team to ensure more consistent service going forward.We appreciate your comments and hope to have the opportunity to provide you with a better experience on your next visit.Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest, Thank you for sharing your feedback. We are sorry to hear that the structure or support you expected was not fully met during your stay. Your comments are important to us, and we would appreciate any additional details you can provide so we can better understand the issue and improve our services.We hope to have the opportunity to welcome you again and provide you with a more comfortable experience.Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Guest,Thank you for your thoughtful feedback! We’re glad to hear you enjoyed our convenient location, rich and tasty breakfast, and the quiet atmosphere.It’s great to know the large window added to your comfort, and we appreciate your comment about the bed size — we’ll certainly keep it in mind.Your kind recommendation means a lot to us, and we look forward to welcoming you back again soon!Kind regards,Agnese Quality specialist

Réponse de l'établissement: Dear Bruno, Thank you for your kind feedback! We're happy to hear you enjoyed our convenient location, good service, and satisfying breakfast.We truly appreciate your comments and look forward to welcoming you back in the future!Kind regards, Agnese Quality specialist

Réponse de l'établissement: Dear oscarfuchs, Thank you for sharing your feedback, although we regret to hear about your disappointing experience during your recent stay with us. We apologize for the issues you encountered with the shower temperature and the presence of mold in the bathroom and on the window frame. This is certainly not the standard we strive to uphold. Please rest assured that we take your comments seriously and will address these concerns with our housekeeping and maintenance teams to ensure immediate improvements are made. We understand your frustration and apologize for any inconvenience caused. We appreciate your feedback as it helps us to improve our services. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with a more pleasant experience. Kind regards,Agnese Deicmane Quality specialist