We stayed for one night at Royal Suite Trinità dei Monti Hotel****. The only good thing we can say about this is that the room although quite small had a nice view. As per the rest, I am very sad to say it wasn't very pleasant. Services was terrible, the front desk ladies were always very rude and careless. My mother had a back surgery a few months ago and I asked the hotel in advanced if there was a parking nearby and what if we had big luggages. They explained via email a few things. However on the day of the arrival when we called to again to ask for help and advice they pretty much said it was up to us to arrive to the front door, or taking the lift (they could've mentioned that a taxi driver could have helped us bring the bags from the parkings for example, but they just didn't care). Other than this ''minor'' problem for our arrival, we also couldn't sleep well. During the night, the lady at the front-desk kept turning off the A/C. We had a bit of an argument, and she just said we had to keep it at 25 C... warmer than outside... so you can imagine how unpleasant it was sleeping there. In the morning, when we asked for breakfast they mentioned they had some kind of deal with a cafe close by (la Barcaccia) for EUR 15 per person, we asked if we could have it on the terrace they have but they said that was an extra 25/30 EUR. Again it doesn't sound like a proper 4 start hotel. So service was just terrible. So pretty much you pay a high price for the location.
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