Myself and my partner stayed here at the end of March and I can truly say this has been our best holiday ever! Firstly, the staff are amazing!!!!! On arrival, we were greeted by Gerald. He made us feel exceptionally welcome (like greeting an old friend) and we were gifted with espressos and cakes whilst checking in. He also spent time with us discussing which sights to see and provided us with a detailed map of how to get there and also what else to look out for on the way. He was exceptionally professional, with a friendly, warm manner. The purpose for our trip was to celebrate my birthday and our engagement and when Gerald found this out, he surprised us with a bottle of Prosecco in our room! Whenever we saw him, whether leaving the hotel or just arriving back, he always greeted us asking how we were and also enquired about where we'd been. He was a true Gent and will be very sorely missed. Secondly, the location is fantastic as you are right in the heart of Rome and within walking distance of a lot of the main sights including the Spanish Steps, Trevvi Fountain, Colosseum and the Vatican. This hotel is a real gem and one that we truly miss! I would recommend Crossing Condotti to anyone wanting to visit Rome!
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