Hostal de la Gavina GL - the Leading Hotels of the World

It was a delight and pleasure to stay at this hotel. I was part of a family wedding party with guests from around the world and most of the groom's family from the UK. The setting of the hotel with its closeness to the sea has the most stunning views. The hotel has aged character furniture throughout. My superior room on the second floor was all I would ask for. The room was cleaned daily as was the modern bathroom. The bed linen was changed in line with the guest's wishes. Breakfast in the dining room had a range of dishes to suit most palates. The hotel staff were friendly and happy with a willingness to please. My booking was made as part of the wedding party. As I am walking disabled it was enquired as to whether there was a lift. As two lifts were confirmed I did not consider that there would be so many steps and stairs. To get to the lifts from reception I had to climb a set of steps, difficult with a walker. This meant I had to get help from family or reception staff whenever I wanted to go up in a lift or down to the reception area. To go outside there were steps from the main door or one step on to the terrace. My original superior room was on the third floor. On leaving the lift on the third floor there were several steps up to the hallway where the rooms were situated. There were no handrails. The hotel changed my room to the second floor but this took several hours. On the sunny days we enjoyed a drink on the terrace. However, the nearest toilets were down a long staircase where the candlelit restaurant was situated. I was able to access the dining room/bar through a ground floor area. Unfortunately the hotel was situated on a hill and I had not realised how steep this was. Therefore, Reception called taxis for me at all times. I do like to be independant and the lack of ramps, handrails, grab rails in the shower over the bath and highlighted step edges complicated what was otherwise a comfortable stay. The video of the hotel does not show the steps in any detail. I hope the hotel group will soon take steps to ensure this hotel respects those guests with disabilities and those guests who need flat floor access to the lifts. If you do not have "disability" needs this hotel is a great place to stay and make memories in Girona.