Aurora Collection

I generally don’t post negative reviews, but this experience left me concerned enough to share, especially for others considering this property. 1. Unsafe Location for Activities Due to Poor Planning: A major issue we faced was with one of the tours organized by the property. The journey involved crossing a narrow bridge over a flowing river and walking down an extremely slippery path. What made it more concerning was that the guide accompanying us was unfamiliar with the location and was simply following directions provided by her manager. This lack of knowledge and preparation made an already unsafe path even more risky. It was clear that the location had not been properly assessed for guest safety. 2. Poor Execution of the Tour: While the scenery was undeniably beautiful, the conditions – especially the lack of snow and extreme slipperiness – made it unsuitable for a guided outing. It felt like the tour had not been properly vetted or planned, and the decision to proceed with it was poorly thought out. 3. Misleading Information about the Harmony Suite: We had booked two Harmony Suites based on the details and images shared with us, which showed amenities like a fireplace. However, this wasnt present in our suites. These features were important to us and played a role in our decision to book, so we were disappointed to find them missing upon arrival. It left us feeling misled and dissatisfied. While there were some positives, the safety concerns and lack of transparency really overshadowed the experience. Highly recommend people to explore alternative properties in this area and avoid the Aurora Collection.

very nice staff, comfortable beds but some things we weren't happy with/could be improved: -when we arrived, there were makeup stains in the bathroom sink that were not cleaned -we felt that it was not worth the price- we stayed in an arctic spa suite and the windows faced a busy road with several street lights so the views were not what we expected -the fence around the outdoor jacuzzi is very high so we could not see northern lights while sitting in the jacuzzi- we had to stand up -breakfast is low quality

Amazing experience in this hotel ... magical place. The staff was very polite. They have a car service that take you around saariselka and the activities. We were in a group of 12 people (with 6 children) and several activities... everything was perfect ... rooms are nice and the landscaping is amazing ! Thanks the team for the amazing experience

This is our second time staying at Aurora Collection and this time, we stayed for a week. The service, quality, and overall feel of the resort got even BETTER! My husband and I are so proud to be patronizers of this resort. I misplaced my wallet on our last night and their staff went out of their way to find my wallet and true enough, they did! I am so grateful for the warmth and hospitality of everyone at Aurora Collection. If you're looking for a problem-free, stress-free vacation, this is where you need to go. You don't have to worry about driving in the snow or renting a car as they provide car shuttle services to bring you to your activities and dining plans. The location of the resort is another thing to rave about. Saariselka is less commercial than Levi or Rovaniemi, giving the town that quiet, quaint, and charming feel. The restaurants in the town centre are amazing, too!

We stayed in A3 and it was a fantastic accomodation for our family of 4 adults. The apartment was very homely with a fireplace which we utilised to the fullest and also a spa and sauna which were also used heavily! Getting anywhere was very easy and staff would pick you up and take you to wherever and also they were very responsive with any queries and activities. We did snow mobiling; husky rides and Aurora Hunt (which was very successful) with them and all activities were great. Breakfast was delivered each day to the suite and they also catered for specific dietary requirements that we had which was awesome…definitely recommend.