AC Hotel Manchester Salford Quays

When we arrived there was plenty of parking available which was a plus point for us. We approached the reception to check in, and they were very welcoming. There may have been a small issue with our booking I'm not sure what it was maybe our room was not ready but it was resolved quickly and we got upgraded to a King room with river view. I got asked how I'd like to pay for our visit, but I had to inform them that it's already been paid online. After dinner we stopped at the beverage counter for a hot drink and soft drink. The server was really nice and she was accomodated to our needs. The room itself was spacious and modern. We really liked the smart TV as it gave us more options to watch something. The bathroom was nice as well however the toilet was a little stained. Overall enjoyed our stay.

Good view, nice service and transportation is also convenient.

Very good location… 11 mins walk to Old Trafford, and 5 mins walk to tram station… very convenient to travel to downtown and others locations

It’s worst Marriott hotel that I have ever stayed. The pillow has stain, the kettle has pepper beans inside, the burger is awful.

First time staying in Salford Quays. Thoroughly enjoyed my first time here! Nice hotel with helpful & very friendly staff!

Friendly staff, polite and made the trip better. Great location for the quays.

I had a great stay. Great staff and services and the food is super! I’ll definitely be staying here again. The rooms are clean and it’s at a great location.

You need work out on the staff !?

Stayed in this hotel for two nights. Location is quiet yet served by various bus and light rail lines. Only takes 12 mins (4 stops) to get to St Peter's Square. Parking is available at a cost and spaces are sometimes not enough. Front desk staff were not particularly demonstrating professional customer service even though questions were answered. The appearance of staff working with one shoe off behind the counter was not too appealing as the first thing a customer would see entering the hotel. Rooms were OK. Shower screen could be longer though. Complimentary bottled water replenished every day is a plus. Beds were on the soft side and squeaky. Closet was not big enough. Breakfast was served in the lounge. People were talking loudly and they did not seem to care. Food variety was standard but the cooked food was not even warm even though they were served in those buffet style hotplates. Most cooked food was tasteless. First time having a grilled sausage tasting so plain. The table waiting staff were not professional. Tables were not cleaned by only wiped with the same cloth all morning. Utensils, cups and plates were collected as if they were rushing to call it the day. The exceptions to this behaviour were the young lady and polite gentleman who both wore blue uniform. All others should follow these two staff who truly demonstrated what hospitality is. The gym was next to my room and it got quite noisy when guests were weight lifting. The library looks nice with music and free hot drinks. I may stay in this hotel again but would like to see a marked improvement in service delivery.