Pal.Mar Hotel Tropical

A beautiful boutique hotel centrally located in tiny San Pancho. The kitchen was well-appointed, the room was spotless, check-in was easy, and the staff was mostly friendly. The hotel was full (spring break) so poolside noise was up and running pretty early with all the kiddos. The windows are not soundproof (duh), so the early morning rooster calls were a bit intense for me personally. Otherwise, I would recommend it as a cute place to stay and very good value.

This is a wonderful hotel. It's located in town, the staff is very nice, and the rooms are as advertised. My only comment would be that the desk staff sometimes seemed very distracted with their phones. Overall, it is an awesome place to stay.

Our family loved the Pal Mar... we were lucky enough to have two of the suites because of our size. The kitchens were well equipped, and we made breakfast and snacks daily. A/C and dehumidifier kept our rooms comfortable. We enjoyed the pool area and our top floor balcony. We were thrilled with the location. Easy access to many of the great places in San Pancho. We were there over the holiday and the night life was easily heard. From our balcony the nearby live music was special but the late-night pool hall tunes might keep you up into the early hours, if you have one of the street side rooms. The staff was very kind and helped out with whatever we needed. A Christmas gift left in our room was a lovely touch. I would go back in a minute!

We stayed for five days at the Pal Mar and had a wonderful time. A Beautiful 2nd floor room overlooking the pool complete with kitchen and sitting area and large fold away patio doors. The pool and pool area was lovely. The staff were fantastic. A boutique, lovely, get away spot in cute bustling San Pancho.

The Hotel was wonderful, except the pool area is very small, which is fine for adults. But we stayed when there were about 7 kids, they were just being kids, but we couldn’t get in the pool, they were loud & splashing,the parents were stressed out trying to keep them quiet, it was not a great situation at all, for the kids, or guests. Our room was wonderful! We loved the symphony of rooster and hens in the mornings..

Hotel was very clean and comfortable. Staff were friendly and helpful. I needed a kettle and blanket which they provided. Front staff answered questions and did their best to provide information. I was able to leave my belongings while waiting to check in and check out. Late check out was provided and the hospitality was great. I could only book for three nights as the hotel was fully booked. And had to switch rooms for my last night but this was smooth and I knew this a head of time. The hotel is in a great area with a new micro brew place with lovely local music just past the sweet yoga studio next door. And more places opening as you walk further up the block away from town. Of course the Center of town is only a block and half in the other direction. Everything very close. Great spot wish I could have stayed all my time there. They do need to fix the tiles in some of the shower floors. Hopefully they keep up with Maintanance so I can come back. Would highly recommend !

A beautiful open suite well equipped with everything we needed. Ours had a balcony overlooking the pool. The pillows were a bit big and hard but we just put a t-shirt on a smaller one and used that. There are many different types of rooms to choose from including much smaller ones. Lovely pool with a fountain and palm trees with a few resident iguanas to entertain you. Excellent friendly service at the front desk.a few blocks walk to the ocean and close to many good places to eat. Maria's for breakfast and lunch and a French patisserie with good coffee only a block away.

Terrible experience, the minute I got the room noticed a/c was very noisy, impossible to sleep. My trip was disconnect and relax, impossible there. Asked for a solution, rude receptionist said the guy who was supposed to fix it hasn’t gone in days, then asked for a room change, rude receptionist would not do anything, asked for a refund, had to wait 2 hours for a “angry” manager to arrive, as if I were staying there for free. Angry said I would get my money back in 15 days, 20+ days has passed, no money back neither and answer, nobody knows anything, even though I asked for a refund receipt, she said that was it, the only thing left for me was to trust they would refund my money. Don’t get fooled by the pictures, this hotel is located in a noisy low budget neighborhood, if you want to relax is not your place There are several cool hotels closer to the beach, friendlier and better rates!