Sadly, after several years of camping here this will have been our last time. We checked in on Thursday for Memorial Weekend (4 nights) and paid an exorbitant amount. We always figure, you get what you pay for though so whatever. Having said that, if I am paying so much, I expect to get use out of the amenities. We know from past experience you have to get to the pool earlier if you want a chair on a busy weekend. Ok great, we get our chairs (because we made a run for it at opening) and are all set…so we thought. Come to find out they are going to close the pool for an hour at 2pm. Apparently this is their standard practice now. We cannot leave our things on our chairs and have to vacate completely. By the time we get out there is already a big line to get back in, so we wait the hour to get back in to get chairs again. Ok this is annoying and not a relaxing day after all, but we make do. When we checked in and looked at all the kids activities, my daughter was the most excited about the foam party at the pool, Saturday at 4pm. We we had to vacate at 2, my husband and daughter went to get something to eat and to rest. They planned to come back at 4 for the party. Well, when they let us all back in to the pool after the break, they NOW decide only a certain amount of people will be let in. No one cared before. Then I notice at one of the gates the guy is pretty much letting in anyone, so I tell my husband to hurry back just so I can get my daughter in, not even him. By the time he gets there people have become wise to that gate, so now it’s completely closed off. A friend of mine says he’ll just go out so my daughter can come in. Nope, they’re not having it. Now I’m crying, which you may say is a little overboard, but to understand my situation, they’re basically saying, nope, you cannot be with your daughter who has been looking forward to this for two days! As a parent, it was a horrible feeling. After speaking to a manager (after 10 mins of round and round) they did swap in my daughter for my friend. Around 4:15ish or so, after there’s been really no one leaving, they decide, oh let’s just open the gates and let everyone who’s been waiting in line in. I’m guessing they had a lot of upset paying guests who were being denied entrance. Had any of this made sense, I’d be a bit more understanding, but there was literally no rhyme or reason to any of it. They said they need to clean up trash. Why they can’t do this when people are there is beyond me. If the park cannot accommodate even 1/4 of its guests at their pools (there are 2 with 80 person capacity), they need to build more, or not sell as many sites! At the rates paid they should be able to accomplish this.
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