Tay Beach Hotel Tayrona

This was exactly what my wife and I needed ... a quiet place, nice accomodations, a good restaurant and bar. Good delicious food, breakfast, lunch and diner. Nice cocktails at the bar. The place is well taken care of. Tidy, airy, light. The waiters/waitresses are super friendly. And even though I don't speak a word Spanish I've always got served very well. After a 4day hike to Ciudad Perdida de Santa Marta we weren't interested in making day trips to places nearby but there there are excursions available. We had a wonderful stay and will surely recommend this to my friends. Kind regards, John

Our extended family was recently the Hotel Tay Beach for a wedding. The visuals there are stunning...it truly looks like paradise. Additionally, the frontline staff were exceptionally kind and consistently went out their way to ensure we were happy. That said, there are good reasons that I have rated it as average. First, dealing with them in the leadup to the trip was difficult. Getting an answer on email took persistence. Second, the food prepared by the hotel was just okay. Third (and related), the prices for everything there were very high, even inflated. Our Colombian family found out that prices for rooms, drinks, and food were inflated - they said - because many on the trip were from the US and Europe. I wouldn't mind if we got our money's worth, but, again, the food was average, the cocktails watered down, and the rooms, though visually nice, were very basic. I get it, it is an eco-resort, but for the price, I would have expected a little more attention to detail. Fourth, my impression was that the pool was not sufficiently chlorinated. There was a sort of dirty film on the surface and a lot of debris. Fifth, a lot of people ended up getting sick. To be fair, there is no consistency in the symptoms and illnesses (several had GI issues and I had badly infected bites of some sort), so I can't tell the source...eco resorts are close to all kinds of nature by definition. Finally, almost everyone I spoke to had issues with the final bill in terms of additional charges. This could be because they use paper receipts for everything and, at a party, there were a lot of drinks ordered. I offer the above as feedback to the hotel and knowledge for the traveler. I did not hate the place (it is MUCH better than one of its neighboring resorts we stayed at a couple years ago). If you are an experienced traveler and looking for a unique place close to the national park and other attractions, go for it. It really is beautiful. Just check the bill and use more repellent than I did. If you are not sure, you may want to consider the Mariott in Santa Marta and taxi to the sites.

El hotel Tay Beach es un lugar muy lindo y cómodo para descansar en familia. La piscina es deliciosa, la comida muy rica, el personal muy amable. Nuestro hijo disfrutó mucho las instalaciones. Es un lugar para regresar mil veces! 100% recomendado.

Infraestructura e instalaciones muy buenas y agradables, permiten tener una estadia y descanso ideal. El personal muy amable y siempre atento a nuestras solicitudes. Lo mejor pet friendly, las instalaciones lo permiten, tanto para amantes de los animales como para los que no. Sin duda volveria a hospedarme en este lugar.

-Muy buenas instalaciones. -habitaciones comodas. -Un lugar de mucha tranquilidad para compartir en familia. Los alimentos muy bien elaborados, de buena presentación y sabor, pueden ser adquiridos desde la reserva de la habitación o de manera adicional.

Es más que un hotel. Simplemente la experiencia es genial. La atención fue perfecta, la comida deliciosa y las instalaciones son un sueño. Tiene una piscina ideal para las tardes calurosas. La atención en el bar fue muy atenta y los cócteles que tienen son 100% recomendados

No tenía agua caliente mi habitación, el wifi pésimo, el aire acondicionado funcionó a medias, habían murciélagos en el techo, la comida algunos platos buenos otros muy flojos, la habitación me costo una supuesta suite 1.400.000 y era igual a las otras, la atención de varios empleados súper mala, La piscina linda y los cócteles ricos, no volvería, ah y el desayuno súper mediocre como de hotel 2 estrellas

La gente del hotel muy amable, tranquilo el sitio, la cocina en general deliciosa, excepto el pollo al curry, un plato perverso, igual todo lo demas recomendado, quizas podria mejorar la musica en horas de esparcimiento general. Llevé mi mascota y bebe y todo sin novedad

Fantastische locatie, prachtige kamers, maar de service kan beter. Na alle reviews waren we wat bezorgd, en ook onze ervaring was niet onverdeeld positief. Diner is prima (al zou je in zo’n hotel hoger niveau verwachten) ontbijt is gewoon goed, en de cocktails en snacks zijn erg goed. Het hotel is nog aan het opstarten en heeft veel potentie om er een top-bestemming van te maken. De hotel staf bestaat uit een jong team dat enorm z’n best doet om het je naar de zin te maken, maar ze zijn nog onervaren en spreken nauwelijks Engels. Service (zoals inchecken, de was laten doen etc) is traag en er is veel onduidelijkheid in de communicatie. We hebben er een paar heerlijke dagen gehad en al met al: we gunnen Tay dat ze dit verbeteren, dan wordt het een toplocatie!