Grand Hyatt Sanya Haitang Bay Resort and Spa

Nous avons fait de notre mieux pour sélectionner le meilleur complexe hôtelier de Sanya Haitang Bay pour notre troisième étape de vacances entre Haikou et Sanya. Notre séjour au Grand Hyatt a été extrêmement agréable car nous trouvons les installations et le complexe hôtelier de premier ordre. C'est notre meilleur séjour de tout notre voyage à Hainan. Notre majordome Lynn a veillé à ce que notre séjour soit impeccable car elle a initié la communication avec nous avant même notre arrivée et s'est assurée que toutes nos demandes étaient satisfaites. Pendant notre séjour, nous avons demandé certains services dans notre suite et ils ont été effectués rapidement et rapidement. Comme notre vol était plus tard dans l'après-midi, nous avons eu un arrangement confortable et un accès au salon exécutif afin que nous puissions nous reposer l'après-midi avant notre départ. Dans l'ensemble, nous avons été impressionnés par ce complexe hôtelier et enfin, Lynn nous a donné la touche et l'attention supplémentaires pour faire de ce séjour un séjour très mémorable. Je recommande vivement ce complexe hôtelier.

Excellent condition and the restaurant is perfect, location and environment excellent

Grand Hyatt Sanya Haitang Bay Some few keys I’d like to pinpoint during my stay in this resort. We were staying for 5 nights, from June 1st to 8th. CLEANLINESS I’m very surprised with the cleanliness in the room and surrounding areas. Walking through the lobby, garden areas, pool areas and of course the room. You’ll be able to see gardeners, housekeepers, and cleaners doing everything to clean the their areas. This resort is spotless. Five stars for that. LOCATION Location is quite far from downtown but enough to go shopping around 68 market/mall. The hotel is connected to the mall where you can find and dine local restaurants. It is good when you’re trying to avoid the pricy meal at the resort. (Go local, get cheaper) And yes, location from the airport is about 35-45 minutes away. No traffic on the way. But try to avoid some local drivers who’s trying to give you a cheaper price to send you to the hotel. Always check the price on Didi or other app. When using those apps there will be no compromise. SERVICE Service. Well, overall it was great! Starting from reception, we were greeted during the arrival with the help of our luggage and stuff and guided us through the lobby. The receptionist attended us during check-in was very attentive and helpful (I didn’t get a chance to check her name). She was very helpful, and even gave us a tour through the map and sent us to the lift to our room. The young man and young lady at the housekeeping dept. was always ready to help us with what we needed in the room and prepared a honeymoon decoration in the room on the first day with complementary champagne and a fruit basket (Downside: some are telling to give them five stars) but I totally understand as it helps them as well. Restaurant staff are relatively friendly and helpful. Very welcoming when you coming for breakfast and guide us to our seats. BUT, you’ll need to come earlier than 9. Otherwise, you’ll be lining up outside the restaurant waiting for the vacant seat. AMENITIES Amenities are well cleaned and new. Showers and tub are quite new and well maintained. Other things in the resort are basically great. Swimming at the beach is on your own risk. No lifeguard assigned to watch as it is a public beach. Basically it’s not allowed to go swimming. Haitang bay resorts are all the same. If you’re looking for a resort where you can swim, you need to find somewhere else such as Yalong bay or Wuzhizhou Island. Overall stay was great. Just bear in mind, if you’re looking for a hotel or resort for fun this resort is not for you. But if you’re looking for a relaxation and calm holiday this resort is for you. There are only few entertainment and experience you can have in the resort such as live music during barbecue dinner at the Grand Cafe, dinner in the sky, and show outside the restaurant.