Hotel K2

Good reviews and nice photos convinced me to book the hotel. At check-in I was told that my room is in the annex and brought to a residential building round the corner. The room looked very basic and had a number of issues with it (more on this later). In the morning I checked the building out on Google maps and it came up as Hotel St George with a rating of 3.7, compared to 4.5 for Hotel K2. When I complained, the receptionist was very defiant (clearly she had that conversation many times before) and pointed out that my booking mentions that the room is in an annex 50 meters from the hotel, and that the room category was showing accurate pictures of the room. At no point did she express any sympathy towards my disappointment or offered any token of compensation. She did however say that I had received an upgrade to a triple room, not that me and my husband needed an extra bed. She also implied the room was cheap (at over 220 euros per night!) and the rooms in the main building were much more expensive. Such a dishonest way to do business, relying on the customer to read the small print or be sorely disappointed. Other issues we faced were: - dirty wine glasses left in the room before we checked in - tiled floor in the room was extremely cold, unless you had slippers on it was unsuitable to walk on - the walls were paper thin, we could hear people in the lavatory in another room as if they were next to us - we were only given one room key; when I forgot to give the key to my husband and he needed to get in, it took ages for the housekeeping to let him in, and then they wouldn't let him keep the key, so he had to leave the door unlocked when going out again - room service barged into our room using their key at 8 in the morning on the last day after only knocking once, despite the Do not disturb sign on the door. Judging by the other reviews, the rooms in the main building are fine, but I don't plan to find out for myself.

We went to eat here. And didn't bother as after waving at the waiter 3 times for a menu he continued to ignore us ! I had to go in to get a drink which I don't mind but not after already asking a waiter to bring over a menu he can't honestly be that forgetful! Didn't bother to return .

I have been visiting Sauze for a number of years now with a group of friends, we came across this amazing hotel about 4/5 years ago, with its central location, cleanliness and all the attentive staff mean we keep coming back! Looking forward to 2024 already!

Do not stay here, horrendous. Saw a mouse in the breakfast room. No heating, cold rooms, no thermostat, no shower gel, no shampoo, no coffee, not able to eat dinner in the restaurant, worst hotel ever. Do not waste your money, absolutely awful

This modern hotel is really well located at the centre of Sauze d’Oulx and is very comfortable. The rooms are spacious and decorated with slick style - we had a fabulous shower in our large bathroom and a private balcony (great on a sunny afternoon) overlooking the attractive outdoor seating area. There are two dedicated outdoor pods for groups and celebrations, which look very pretty lit up at night. The indoor bar is also inviting and popular. Breakfasts are fairly standard, self-serve with limited cooked food and the usual choice of continental patisseries, but there is more effort made with the dinner menu: the meals we ate were very good and the food, served in generous portions, was generally delicious. There is secure ski and boot storage for skiing guests, and the ski bus stops just opposite. Hotel staff are unfailingly friendly and helpful. While the resort overall needs investment (slow lifts, poor liaisons between ski areas), the Hotel K2 is absolutely spot on, excellent for relaxing after a day on the piste, and for a good night’s sleep!