Coco Ocean Resort & Spa

The Best Hotel In The Gambia is Coco Ocean. A magnificent and idyllic hotel which encapsulates exquisite style, peacefulness and tranquility. I was transported from a hectic lifestyle in London into a place of sophistication, beauty, relaxation and reflection which is what I needed. A professional high standard of customer service delivered from the General Manager Mr Terry Langenhoven, Management Team, Reception, Spa Manager/therapists, Restaurants waiters/waitresses and housekeeping. I have been visiting Coco Ocean since 2014 and have always experienced nothing but the best first class customer service. The GM Terry provided exceptional service who engages with the guests and takes time to meet with you to ensure your stay is perfect. Terry appreciated feedback and any suggestions for the hotel. A people’s person who strives to offer you the best experience at the hotel. Mohammed of Guest reservations delivered a professional, friendly service and was always on hand to help. The spa is amazing and its Manager Touria is excellent. She provided the best advice for all my treatments which allowed me to unwind and relax. My suite was situated opposite main reception and was spacious and perfect. The breakfast options included a variety of dishes and the service was made more enjoyable with the efficient/friendly staff. Smiley was our main waiter who went that extra mile to deliver your dishes and drinks. One of the best Thai restaurants in The Gambia freshly made dishes and the presentation was perfect. The ambience of the restaurants in the evening whether you ate inside the restaurant or out was enchanting. The saffron restaurant menu was just as good. The Sunday barbecue buffet allows you so many choices that you want to try everything. The high level of food & hygiene standards are visible at all times. I know this as I made a mistake of eating out of the hotel one night and felt very unwell. The GM Terry came to my rescue and made sure the hotel Doctor arrived swiftly and luckily I made a speedy recovery🙏🏾. I only ate at the hotel restaurants from there on!. I was also fortunate to meet with Mr Farid Bensouda one of the owners of Coco Ocean. A graceful and kind gentleman who made me feel valued as a guest. I am looking forward to meeting Mr Walter (ie also an owner) on my next visit. My deepest gratitude to everyone at Coco Ocean for a magical experience. See you again soon & God Bless You. Ms Farah Mirza

One of the best hotels we've stayed in anywhere in the world. Okay, it's not 5* but we are talking about a third-world country. One of the bars has disappeared, as has the gym, but all the other facilities are as advertised. The junior suite we had was comfortable, well-appointed, immaculately maintained, and conveniently located. The hot water was a bit temperamental but when you learned to make a cup of tea whilst waiting for it run warm it was okay! The trip was made by the fabulous, caring staff. My wife had a fall (not at the hotel) and dislocated her shoulder; every day for the rest of the holiday more than one member of staff asked after her welfare and genuinely cared.

Excellent choice to base yourself in Gambia. We stayed here for 5 days and had a very comfortable stay: very nice expansive grounds, quiet relaxation at the beach, excellent restaurants (Thai!) and a very nice sunset deck at the bar to watch the hustle and bustle at the beach go by. The room was very clean and spotless thanks to excellent staff. Friendly staff all over the place. Agreed, the place is a little worn out but this is what you can expect in such a harsh climate. Recommended.

We moved to this hotel after staying at another one which was shocking. I really liked this hotel a lot- yes it is a little tired, but the grounds were lovely, the restaurant service was great and the food in the Thai restaurant was beyond delicious. I would return.

Wonderful hotel. Comfortable room, three excellent restaurants, and a well-trained attentive and friendly staff. We stayed for seven nights, and ate most of our meals here. Also used the spa and had a couple of wonderful massages. Will definitely stay here again.