Avis : Radisson Hotel Sfax

One of the Worst Hotel Experiences I’ve Ever Had – Avoid at All Costs!! I stayed at the Radisson Blu Sfax on the night of July 23rd to 24th, and it was by far one of the worst hotel experiences I’ve had. From the moment you arrive, the tone is set: you’re told to park outside because the underground parking is supposedly full. I insisted, and eventually they gave in — unsurprisingly, there were several free spots available. So either they lied, or just couldn’t be bothered. Then comes the heat. The common areas (corridors, elevators, etc.) are suffocating, and worst of all, the gym — fully exposed to the sun — has no air conditioning. It was like working out in a greenhouse. Completely unacceptable for a hotel of this supposed standing. At the bar, I ordered half a liter of liquor. The server brought me an opened bottle — not sealed — and claimed he had opened it himself at the bar and that it was already “charged at the cashier”. I refused it, and only after insisting did a professional and courteous manager intervene and bring me a properly sealed bottle. The server, who had earlier declared himself the “manager” when I asked for one, then visibly reflected his frustration in the poor service: ice served in one huge block, dirty tables not cleared, and at the end, he even dared to ask for a tip. As for dinner, we had booked half-board. We arrived at the restaurant at 9:50 PM (it closes at 10:00 PM), only to be told that it was closed, nothing was left, and “everyone had already eaten.” I went to the reception — time in hand — and again, the same helpful manager from the bar came and personally arranged for the dinner to be served. We were four people, and we finally ate under the annoyed looks of the staff. To sum it up: the only positive thing about this hotel is the room itself — which is decent. Everything else was a nightmare. If you’re considering staying here — don’t. You’ve been warned. Une des pires expériences hôtelières de ma vie – à fuir absolument J’ai séjourné au Radisson Blu Sfax la nuit du 23 au 24 juillet, et ce fut tout simplement l’un des pires séjours que j’ai connus. Dès l’arrivée, on vous annonce que vous devez vous garer dehors car le parking souterrain serait complet. J’insiste, et finalement on cède… pour que je découvre plusieurs places disponibles. Donc soit on m’a menti, soit on n’avait juste pas envie de s’embêter. Ensuite, la chaleur. Il faisait une chaleur étouffante dans les espaces communs : couloirs, ascenseurs… mais le pire restait la salle de sport, en plein soleil, sans aucune climatisation. Un effet de serre insupportable, indigne d’un hôtel de cette gamme. Au bar, je commande un demi-litre de liqueur. Le serveur m’amène une bouteille déjà ouverte, non cachetée. Je refuse de la prendre. Il me dit qu’il l’a ouverte lui-même, que c’est la dernière et qu’elle est déjà “tapée à la caisse”. Il s’était aussi autoproclamé “responsable” quand j’ai demandé à parler à un manager. J’ai maintenu mon refus jusq