Consultez nos hôtels 5 étoiles les mieux notés à Shah Alam pour un plus grand confort

Hôtels les mieux notés à Shah Alam

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Mardhiyyah Hotel and Suites
4.6/5546 Commentaires
Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.
DoubleTree by Hilton Shah Alam I-City
4.6/5732 Commentaires
My fourth time stay here, this time for my daughter birthday staycation. Love everything about this hotel. They really take note with my remarks, my daughter was so happy. Thanks again for your concern.
The Saujana Kuala Lumpur
4.3/5276 Commentaires
J'ai réservé 2 chambres, mais quand je suis arrivé, je n'ai eu qu'une chambre, l'autre chambre n'était pas prête.L'hôtel a mis jusqu'à 30 à 40 minutes pour donner la clé de la deuxième chambre. Eau stagnante dans la salle de bain. Cette situation est dangereuse et peut provoquer des glissades. Veuillez y remédier. Le meilleur petit déjeuner.
Glenmarie Hotel and Golf Resort
4.4/5296 Commentaires
Reception and other hotel staff were very friendly and helpful. Was being told that my room was being upgrade to Executive Club room which bring my family a lot of surprise and joyfulness. Room was spacious and bathtub was superb. Swimming pool is fantastic, my daughter love it very much. Buffet breakfast was good but still has room to improve. Overall i would recommend to have a short staycation here.

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Prix le plus élevé504 €
Prix le plus bas54 €
Nombre d'évaluations1,854
Nombre d'hôtels6
Prix ​​moyen (en semaine)140 €
Prix ​​moyen (le week-end)150 €