Kimpton Qiantan Shanghai

Nice cool hotel with really friendly staff. I know some people might not like the Qiantan location but I don’t mind at all as it’s modern & clean.

Outstanding Customer Service of Msiss Sherry’s and the hotel staff at Kimpton. I trust this message I am writing to share my exceptional experience with the customer service of Sheryn at Kimpton Hotel. My family and I had the plan to go to Walt Disney Shanghai so I checked this hotel I that was Brand New and just opened so I decided make the reservation; During my all time staying in the hotel I was truly impressed by the high quality and fancy decoration Hotel also the location super convenient near by the mall and obviously the level of service provided and dedication on especial to Miss Sheryn that helped me to settle down my Disney Tickets. From the moment I arrived, the staff exhibited unparalleled professionalism, attentiveness, and a genuine commi**ent to ensuring a positive guest experience. The attention to detail, courtesy, and prompt assistance were evident in every interaction. Notably super kind and professional as soon as I saw Miss Sheryn I immediately remembered her face, “She was working as a manager in other Hotel in Hongqiao area” that always had super attitude to helped me and my colleagues during the pandemic to get PCR test QRs etc (for sure too many foreigners and Locals must remember Miss Sheryn)… attitude and kindness to help maintain until nowadays specially because with people that we don’t speak Chinese…. The exemplary customer service skills and willingness to accommodate requests left a lasting impression. I believe that exceptional service deserves recognition, and I wanted to take a moment to express my gratitude for the outstanding hospitality provided by your team. Please extend my appreciation to everyone involved. I will undoubtedly recommend this Hotel and your services to my friends, family, and colleagues seeking a remarkable hotel experience. Thank you for setting the standard for exceptional customer service. (Sorry I did not take too many photos) Sincerely Yours , Luis LOPEZ Dimond Elite Member

The room design is excellent and innovative. We love the complimentary bar in the evening. The hotel provides nice bicycles for rides around the area, love this experience. The location is so convenient that nearby parks, restaurants, and shopping malls. Only The breakfast was ok, but they believed they could elevate it.

A classy and elegant hotel, thoughts are put into each and every detail to make the customer experience an exceptional one. Love the ambience , design and the high tech equipments in the room. What really stands out has to be Sheryn, the Manager. Her hospitality and warmth made the stay a memorable one. She made me felt like home away from home. BRAVO!

Perfect hotel

洲際旗下的奢華潮牌。酒店位置還不錯，雖然離外灘、南京路等傳統商圈有些距離，但所在的前灘是新興的商圈，周邊有前灘太古裏和星耀前灘等大型商場。酒店裝修既復古又時尚，房間內壁爐的設計很獨特。電視機、吧枱和桌面全部是隱藏式的很新穎。酒店最大的優點就是網紅的露天無邊泳池，真的很漂亮。早餐是半自助式的，品種不是特別多，但味道很好，而且餐廳環境也很漂亮。各部門的服務都很熱情周到。非常好！

為了參加一個時尚論壇，我在一週前訂了時尚兼景觀的房間，帶上了家人一起入住了金普頓酒店，讓我暖心的事：酒店經理/stefenie妮妮 提前2天致電我 詢問我的入住情況 就幫我免費升級了房間/作家房型 90多方的大面積 當時我的內心就真心被感動到啦！在之前入住過的上海高端酒店裡 還是第一次體驗了 房間升級服務！給我寶貝 還專配小黃鴨的小童拖鞋和洗漱用品 以人為本的服務到位 可以的 ！ 在入住的過程中 打卡了酒店的熱點景觀：5樓休閑廳、8樓的酒廊/室外游泳池、一樓的大堂。大景觀的圖片 就不附加了 ，我一家在酒店裡 閑逛了一圈 看了一路 拍了一路 處處是細節 處處是藝術細胞的昇華 對於長期從事設計行業的本人來説 絕對是一次非常類似有國際藝術之旅和有類畫廊氛圍的那麼獨一份 ！由於此次下榻酒店的時間短 沒有充分體驗 期待下次機會！

上海前灘金普頓酒店 ｜ 摩登的狂歡，延伸“奢而不驕”的品牌核心。像是到了一個很酷的朋友家，公區處處是高級客廳的氛圍感。1個全日餐廳、1個酒吧。游泳池景觀很棒，説是4月1日開放。第一次見到電視、桌子、mini吧全電動伸縮的酒店，高科技中帶點小趣味。唯一吐槽一下衣櫃門的設計，有點多餘，放了行李箱後推拉不了，老是擋着梳粧鏡和風筒區的使用。

前灘金普頓的游泳池在今年4月29號開了，第一時間來打卡，金普頓洲際旗下品牌，沒住過也是第一次來，酒店的風格低調奢華，暗黑系的色調真的非常酷，優雅而不張揚，低調的華麗感 入住的套房，面積真的超級大，old money的風格充滿了復古的貴氣和格調，最喜歡房間裏的壁爐，旁邊還配上了非常柔順的羊毛毯子，冬天來的話，靠在壁爐邊捲縮在羊毛毯子裏，那得多舒服哈哈！ 酒店的行政酒廊真的超級好看，三層樓的挑高真的絕了，工業風的啤酒桶還有非常出片的旋轉樓梯，妥妥的是下一個網紅打卡點！ 8樓的法餐chole品質非常高，全開放式廚房，fine dinning的配置，chef有想法也很健談～旁邊是摩登復古的酒吧，有種奢靡的夜總會感覺，就是類似紅磨坊！ 最讚的是頂樓的無邊泳池實在太好看了，整個黃浦江凈收眼底，和對岸的西岸隔江相望，最佳角度就是從9樓的露台往8樓拍，視角絕了！ 最後一定要誇讚酒店工作人員的服務，讓我感覺到魔都這個城市是多麼精緻舒適，特別要表揚是9樓健身中心和游泳池前台Joy餘女士、酒店1樓前台Yakzia李禧源和Iris姚羅楠兩位小姐、酒店經理Cole王凱和Lucas柳萌兩位先生、8樓Le chole西餐廳Heidi小姐和Rusael先生這兩位服務員，是你們的熱情有禮服務讓我感受到洲際酒店品牌的高端大氣上檔次！！！