Avis : JI Hotel (Shanghai Huochezhan Nanguangchang)

Réponse de l'établissement: 非常感謝您的認可呀！能在地理位置上為您提供便利，並且讓您感受到乾淨舒適，這對我們來説意義重大。我們會始終堅持為您提供優質的服務，下次您若還有出行計劃，我們依然會在這兒等您，為您的旅程助力！

Réponse de l'établissement: Dear guest,Thank you so much for sharing your positive experience with us! We're delighted that you found our hotel's location near Shanghai Train Station and metro stations, along with the nearby restaurants, to be highly convenient. It's always our aim to provide guests with a hassle - free stay, both in terms of accessibility and dining options.We sincerely hope that your next visit with us will be even more wonderful. If we continue to meet and exceed your expectations, would you consider giving us a five - star rating? Your support means the world to us and helps us keep delivering top - notch service.Looking forward to welcoming you back soon!Best regards,

Réponse de l'établissement: 尊敬的客人，非常感謝您的高度評價！前台小盧能為您妥善安排行李，助力您便捷出行，我們深感欣慰。酒店環境乾淨整潔，所處位置交通便利，也讓您的旅程更加順暢，這正是我們一直努力的方向。您的認可不僅是對小盧工作的肯定，更是對我們全體員工的激勵。期待您結束杭州之旅返回上海時，再次選擇我們酒店，我們會繼續以熱情服務和優質環境迎接您，願您後續的旅途一切順利，收穫更多美好！

Réponse de l'établissement: Dear guest,We are extremely sorry for the disappointing experience you had during your stay. We deeply regret that our front - line staff failed to meet your expectations. We will immediately review and improve our service training to ensure that every staff member provides warm and attentive service.We are glad that you had a good impression of our housekeeping team, and we will definitely convey your praise to them. Regarding the breakfast, we understand your concerns. We will work with our culinary team to adjust the recipes and improve the taste of the food to make sure our breakfast not only looks good but also tastes great.We sincerely hope you will give us another chance to make it up to you. If you choose to stay with us again, we will do our best to provide you with a much more satisfactory experience.Best regards,

Réponse de l'établissement: Dear guest,We're extremely sorry for the sub - par experience.We know Google misled you. We're working with them to correct our location info. Also, we admit the lack of signage. We'll install clear signs on the ground floor and outside to show our 3th - floor location.Regarding the small windowless room, we should have been more considerate. We'll improve communication about room types and try to meet special requests.Your feedback is crucial. We hope you'll give us another chance. If you have more thoughts, contact us.Best regards,

Réponse de l'établissement: 感謝您再次選擇我們酒店，還給予了這麼高的評價呀！能讓您有良好的住宿體驗，無論是家庭出行還是單人商務差旅都覺得合適，我們特別欣慰。我們會繼續努力，不斷完善服務和設施，期待您下一次的入住，為您帶來更多的驚喜和舒適！

Réponse de l'établissement: We are also very pleased that you were satisfied with the cleanliness and newness of our room. Our housekeeping team works hard to maintain a high standard of cleanliness, and we are constantly upgrading and renovating our rooms to ensure that our guests have a comfortable and enjoyable stay.We look forward to welcoming you back again in the future.

Réponse de l'établissement: 非常感謝您的認可！能讓您感受到工作人員的友好，看到房間的乾淨整潔，並且對酒店靠近地鐵站的位置滿意，我們特別開心。我們會繼續努力，保持這份友好和優質的服務，期待您的再次光臨，給您帶來更美好的入住體驗！

Réponse de l'établissement: Dear guest,We are extremely delighted to know that you found our location excellent! It's our pleasure to offer such convenience to our guests, allowing for easy access to the Shanghai Railway Station and the metro. We hope this prime location enhanced your overall travel experience. If you have any further feedback or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Réponse de l'établissement: Dear guest,We are extremely grateful for your recognition of the cleanliness of our rooms and the advantageous location of our hotel. We sincerely apologize for the odor issue from the pipes that you mentioned. We have already recorded this situation and will promptly arrange for professional staff to conduct inspections and deal with it, so as to ensure that subsequent guests will not encounter such troubles again.We are committed to providing a more comfortable and perfect accommodation experience for every guest. We look forward to your next stay when you can feel our improvements and enhancements. Once again, thank you very much for your feedback.

Réponse de l'établissement: Dear guest,Thank you so much for your wonderful review! We're thrilled that you found our hotel to be very good. Our staff takes great pride in being helpful, and we're glad they were able to assist you during your stay. The cleanliness of our hotel is one of our top priorities, and it's rewarding to hear that it met your expectations. Also, we're happy that you enjoyed our breakfast.We're looking forward to your next visit. We'll continue to strive for excellence and make your future stays even more memorable.

Réponse de l'établissement: We are overjoyed to receive your positive feedback! It means a lot to us that you found our rooms clean and our staff friendly. We strive to provide a comfortable and welcoming environment for all our guests, and your words confirm that we are on the right track. We look forward to your next visit and will continue to uphold our standards of excellence.

Réponse de l'établissement: Dear guest,Thank you so much for your kind words! We're delighted that you had a great experience with us. Our prime location near the Shanghai railway station is indeed designed to offer you utmost convenience, whether you're traveling for business or pleasure. We truly hope to welcome you back again in the future. Wish you all the best!

Réponse de l'établissement: 微笑您快樂我，您的微笑是我工作的動力，您的滿意是我事業的成功