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Avis vérifiés
Emplacement9.1
Commodités8.8
Service9.2
Propreté9.1
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Toutes les évaluations(1579)
Évaluations positives(1534)
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Personnel d'accueil amical(302)
Parking pratique(143)
Déplacements aisés(113)
Idéal pour les voyages d'affaires(47)
À proximité du métro(24)
Buffet délicieux(22)
Baignoire de qualité(12)
Évaluations négatives(44)
MAHMUD
Mingcheng Superior Double Bed Room
Séjour au mars 2025
Affaires
4 évaluation
10/10
Exceptionnel
Publiée le 13 avr. 2025
The hotel is very good and the staff are nice and welcoming thanks
Traduire
Réponse de l'établissement: Thank you for your kind words about our hotel. We are delighted to hear that you had a great experience with our friendly and welcoming staff. At our hotel, we strive to provide exceptional service to make every guest feel at home. Our team is dedicated to ensuring that your stay is comfortable and enjoyable. We are glad that we were able to meet your expectations and we look forward to welcoming you back in the future! 🤗🎉🥰
Invité
Mingcheng Superior Double Bed Room
Séjour au déc. 2024
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 26 janv. 2025
Amazing and beautiful place. The hotel receptionist were very helpful and made the check in and out process very smooth. A bonus that one of them is very pretty. Highly recommended this hotel.
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店,讓您有一個愉快的入住體驗是我們的責任,我們從一切細節出發衹為讓您滿意,感謝您對我們的支持,金昌開元名庭會一如既往做的更好,給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!
Maitrayee
Mingcheng Superior Suite
Séjour au juin 2025
En famille
13 évaluation
4.0/10
Publiée le 6 juill. 2025
The breakfast wasn’t good and the lady helping us take the cold tea was so rude , insisted on drinking cold tea ! The receptionist wasn’t very organized . Do something to make it better please !
Traduire
Réponse de l'établissement: 【總經理回覆】😔非常抱歉給您帶來了不愉快的入住體驗。對於早餐的問題,我們會立即着手改進,豐富早餐的種類和品質,確保能滿足不同客人的口味需求。關於那位幫您拿冷茶且態度無禮的女士,我們會對她進行嚴肅的批評教育,加強員工的服務意識培訓,讓每一位員工都能以熱情、禮貌的態度對待客人。同時,我們也會加強對接待員的管理和培訓,提高他們的工作效率和條理性。我們會努力改進不足之處,期待您下次再來時能看到我們的改變和進步。再次向您表示深深的歉意。
DEPAAK HARWANI
Mingcheng Superior Suite
Séjour au juin 2025
Affaires
40 évaluation
10/10
Exceptionnel
Publiée le 7 juill. 2025
Xiao Chen at the front desk is excellent, the breakfast is good . Hotel is near Indian restaurant.
Traduire
Réponse de l'établissement: 尊敬的客人,真的非常感謝您對我們酒店的喜愛與讚美呀😀!房間設施完善是我們一直以來努力的方向,而早餐好吃也是我們不斷追求的目標呢。前台小楊能為您提供優質的服務,我們也為他感到驕傲👍。我們會繼續保持這份熱情與專業,為每一位客人都帶來美好的入住體驗😘。再次感謝您的支持,期待您下次再來哦😉!
Invité
Mingcheng Deluxe Twin Room
Séjour au avr. 2025
Affaires
1 évaluation
2.5/10
Publiée le 17 juin 2025
How would you rate a hotel who turn off AC to save electricity and they don’t even want to accept they have turned off. Management will simply lie about it.
Plz charge me extra but don’t turn off Air Conditioner.. I would not recommend this to anyone who wants AC.. it’s like fancy outside but their AC system is very old doesn’t work.. need to upgrade.. I thought I paid for 3 star hotel but a hotel which cannot afford to pay electric bill is a negative star.. and lieing to guest is super negative.. air conditioning is necessity. How far will management go to cut electricity cost stop elevator? Turn of light and use candles or flashlight ? I am surprised how non of the reviews have mentioned this issue with the hotel.. this shows all reviews are biased.. plz increase ur tariff if you cannot afford to pay electric bills.. i am never staying again..
Traduire
Réponse de l'établissement: 【總經理回覆】尊敬的客人,非常抱歉給您帶來了如此不愉快的住宿體驗❤酒店的空調系統的確存在一些問題,給您的使用造成了困擾,這是我們工作的失職😔。我們已經意識到了這個問題的嚴重性,並承諾會盡快對空調系統進行升級改造,確保類似的情況不再發生🙏。同時,對於我們工作人員的不實迴應,我們也會進行嚴肅的處理,加強培訓,提高服務質量💪。我們真誠地希望您能夠給我們一次機會,再次入住我們酒店,讓我們為您提供更加優質的服務😃。
Anek vit
Chambre 2 lits
Séjour au fév. 2025
Affaires
3 évaluation
10/10
Exceptionnel
Publiée le 24 mars 2025
All good , my favorite in last many years and this time still keep all good standard as usual. Superb hotel
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店,讓您有一個愉快的入住體驗是我們的責任,我們從一切細節出發衹為讓您滿意,感謝您對我們的支持,金昌開元名庭會一如既往做的更好,給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!
nabeelrao
Mingcheng Superior Suite
Séjour au avr. 2025
Affaires
1 évaluation
7.0/10
Publiée le 23 mai 2025
The hotel needs renovation. Rooms look old and outdated, but are spacious
Traduire
Réponse de l'établissement: 尊敬的賓客,感謝你下榻紹興金昌開元名庭大酒店,讓您有一個愉快的入住體驗是我們的責任,我們從一切細節出發衹為讓您滿意,感謝您對我們的支持,金昌開元名庭會一如既往做的更好,給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!
Invité
Mingcheng Superior Twin Room
Séjour au nov. 2024
Affaires
6 évaluation
7.0/10
Publiée le 16 janv. 2025
Well located for Indian travelers as it is close to the Indian restaurants but the hotel has now become old although some rooms have been renovated but some are still the same old ones so if you are lucky to get the new renovated rooms then your stay experience should be good but if you get the old ones then your experience will be nothing but average.also found a cockroach in my room on the day when I was suppose to leave which means that they need to work on their cleanliness.
Traduire
Réponse de l'établissement: 【總經理回覆】非常抱歉給您帶來了不愉快的體驗😔。酒店確實存在部分老舊的情況,我們也在持續進行翻新工作。對於您提到的清潔問題,我們一定會高度重視並立刻加強,確保每個房間都乾淨整潔。蟑螂的出現是我們的疏忽,我們會全面檢查和整改,給每一位客人提供良好的住宿環境。再次對您表示歉意,也感謝您指出我們的不足,我們會努力改進,讓您下次入住時有全新的感受🙏。
Otabek Fayz
Suite d'angle
Séjour au août 2024
Affaires
13 évaluation
6.0/10
Publiée le 24 sept. 2024
The hotel is very old. The furniture has severe scratches, the tiles are broken, very old electrical appliances and sockets in the room. The hotel requires immediate renovation and refurbishment.
Traduire
Réponse de l'établissement: [General Manager's Reply]Dear valued guest,We are sorry to hear your feedback on our hotel facilities. We are disappointed that we have not met your expectations and sincerely apologize for any inconvenience you may have experienced during your stay🙏. We have passed on your mentioned issues to the relevant departments and are actively formulating a comprehensive renovation plan to ensure that our facilities can meet the needs of our guests🔧🔧🔨. Thank you for your sincere feedback, which will help us continuously improve and enhance our services🌟. We hope to have the opportunity to welcome you back in the future to experience our improved facilities and services🌸. Wishing you a pleasant life😊.
MAHESH NARAINDAS
Suite d'angle
Séjour au mai 2024
Affaires
24 évaluation
7.5/10
Publiée le 27 juill. 2024
Rooms need to be renovated and breakfast needs to have more variety. Staff at front desk do not understand english and hard time to make them understand for every matter
Traduire
Réponse de l'établissement: Dear guest, Thank you for choosing our hotel and taking the time to provide us with your feedback. Regarding the issue you mentioned about our staff's English communication skills, we are deeply sorry and take it seriously. We understand the importance of English as an international language in the hotel industry and have already included this issue in our training plan. We will strengthen English training for our staff to ensure they can better serve international guests. Thank you again for your feedback. Your opinion is very important to us. We look forward to your next visit and promise to provide you with even better service.
Pream Vijaykumar
Suite d'angle
Séjour au mai 2024
Affaires
6 évaluation
8.5/10
Très bien
Publiée le 30 juin 2024
Hotel location is very good .very near to most of textile supers . So it’s really very convince. Also restaurants are also very near by . Only problem is is staff still cannot speak English as per expected. Do it’s difficult to understand.
Traduire
Réponse de l'établissement: Dear guest, Thank you for choosing our hotel and taking the time to provide us with your feedback. Regarding the issue you mentioned about our staff's English communication skills, we are deeply sorry and take it seriously. We understand the importance of English as an international language in the hotel industry and have already included this issue in our training plan. We will strengthen English training for our staff to ensure they can better serve international guests. Thank you again for your feedback. Your opinion is very important to us. We look forward to your next visit and promise to provide you with even better service.
Invité
Mingcheng Superior Twin Room
Séjour au nov. 2024
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 13 déc. 2024
Mrs ouyang is very good reception
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店,讓您有一個愉快的入住體驗是我們的責任,我們從一切細節出發衹為讓您滿意,感謝您對我們的支持,金昌開元名庭會一如既往做的更好,給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!
sukhpreet
Mingcheng Superior Double Bed Room
Séjour au déc. 2024
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 11 mars 2025
Good experience as always
Traduire
Réponse de l'établissement: Very happy to hear your good reviews as always on our service and facilities! Your satisfaction is our unremitting pursuit. In order to make every stay experience exceed expectations, we constantly optimize our service processes and upgrade various facilities, paying special attention to details and improving service quality. Thank you for your valuable comments, your support is the driving force for us! If you have any suggestions or needs during this or future stay, whether it's room facilities, dining options or personalized service, please feel free to let us know, and we are happy to create more unforgettable moments with family-like care and comfort. Looking forward to your next visit and bringing you a first-class service experience again!
Anuj Mohatta
Suite d'angle
Séjour au juill. 2024
Affaires
3 évaluation
10/10
Exceptionnel
Publiée le 16 août 2024
Good hotel and great service by Rongyu Ou.
Traduire
Réponse de l'établissement: 尊貴的客人,感謝您對我們酒店的熱情評價!您的讚美是對我們最好的獎勵,尤其是對我們熱情服務的肯定。我們會繼續保持高標準,為每一位客人提供最優質的服務。期待您的再次光臨,祝您每天都愉快!
EDUARDO HUAROTO
Mingcheng Deluxe Double Bed Room
Séjour au juin 2023
Entre amis
4 évaluation
10/10
Exceptionnel
Publiée le 22 juill. 2023
The front desk wenqing xiaoxue has good service attitude
Traduire
Réponse de l'établissement: 眼裡有光,心中有愛,點滴服務,微暖滿滿,我們百倍努力,衹為您十分信賴。期待您的下次光臨!