Photos de Radisson Blu Sheffield Hotel

Réponse de l'établissement: Dear Pik Shan,Thank you for taking the time to leave us a review.We're delighted to hear you enjoyed our central location and the beautiful view over the Peace Gardens, it's definitely one of our favourite features too! We’re also pleased that you found everything within easy reach, including the train station.If there’s anything we could have done to make your stay a full 5-star experience, we’d love to hear from you directly. Your feedback helps us continue to improve.We hope to welcome you back again soon.Kind Regards,Vincenzo FontanellaGuest Service ManagerRadisson Blu Hotel, Sheffield

Réponse de l'établissement: Hi,Thank you for your kind review! We’re delighted to hear you enjoyed our central location and found the room comfortable. It’s also great to know the discounted parking at Q-Park Charles Street was convenient for you.We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Vincenzo FontanellaFront Office SupervisorRadisson Blu Hotel, Sheffield

Réponse de l'établissement: Hi, Thank you for sharing your feedback. We’re pleased to hear that you found our location convenient and that the room size met your expectations. However, we are truly sorry to learn about the issues you encountered with hygiene and breakfast. This is certainly not the standard we aim to uphold, and we sincerely apologise for the hair you found in your scrambled eggs. Your comments will be addressed with our kitchen team to ensure we maintain the highest standards moving forward. Please feel free to reach out to our reception team directly so we can look to make amends and ensure a more comfortable stay for you in the future. Thank you again for bringing these issues to our attention. Best regards, Vincenzo Fontanella Front Office Supervisor Radisson Blu Hotel, Sheffield

Réponse de l'établissement: Hi Linyueer, Thank you for your 5/5 rating and for sharing your experience. We’re glad to hear that you found our location convenient and within walking distance of the station. We are truly sorry to learn about the unfortunate encounter with homeless individuals during your stay. While this is not something we can control, we understand how distressing it must have been. We're relieved to hear that a passerby stepped in to help, and we appreciate you sharing this part of your story. Thank you again for your feedback, and we hope to welcome you back to Radisson Blu Sheffield under more positive circumstances. Best regards, Vincenzo Fontanella Front Office Supervisor Radisson Blu Hotel, Sheffield