Photos de Leonardo Hotel Sheffield

Arrived at the hotel on 16th January only to be told they couldn’t find my reservation 🤔. It turned out I’d booked the wrong date – my reservation was for 16th February! The receptionist, a chap called Nathen (or something similar), nonchalantly said “no worries” since no money had been charged yet, and that he could cancel it. However, as I booked via Trip.com (which offers no cancellation option), nothing could be done 😕. To my utter dismay, on 16th February they still charged me! Despite endless back-and-forth with Trip.com’s support, the charge remains non-refundable 🤬. The customer care is so abysmal that it completely wiped away the good impression I had in January 😡. In short, this hotel is rubbish – rubbish of the highest order 👎.

Location is good! Near Sheffield City Center. Shower water was so small, that’s the only thing I need to mention. Everything was perfect. Room is really big.

It was ok - quite near to the city hall and other attractions in sheffield

It’s a very good hotel. Clean, comfortable, spacious rooms. Walking distance to shops, restaurants and other amenities as the Winter Gardens. Staff are amazing. Really enjoyed Christmas.

Was very good and the service was great, made sure I was aware of everything.

It’s my 3rd time staying in this hotel and everything was perfect- the breakfast items are the same everyday, quiet spaces and nice hotel staff.

This hotel has pretty good value for money and with good location. Good cleanliness and service.

Very nice and cosy I enjoyed my stay

Good 👍🏻