Avis : Shenzhenair International Hotel

Réponse de l'établissement: Dear valued guest.Thank you so much for your high evaluation and recognition of 5 star hotel! We are very happy and encouraged to know that you are so satisfied with your stay. Your satisfaction is the greatest motivation for our unremitting efforts and we will continue to maintain the high standard of service to ensure that every stay is a pleasant experience for you. Wish you a happy life! Shenzhenair International Hotel~

Réponse de l'établissement: Dear Valued Guest:Thank you for your feedback about Shenzhenair International Hotel.We sincerely hope that we can give you a excellent memory of your trip.We are very happy and encouraged to know that you are so satisfied with our hotel.Such as the wonderful gym and the helpful staff——Emily, Cherry, and David.Thank you for your praise.We will continue to maintain the high standard of service to ensure that every stay is a pleasant experience. Wish you a happy life! We look forward to your next coming. Best wishes!Shenzhenair International Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for choosing ShenzhenAir International Hotel and taking the time to share your wonderful feedback! We are truly delighted to know that you enjoyed every aspect of your stay, from our warm-hearted service .It’s our pleasure to hear that Zoke, Alyssa, and the doormen make a good impression on you.Your kind words about the breakfast selection, well-equipped gym, and relaxing pool will be shared with other guests. Nothing motivates us more than your strong recommendation. Whenever your journey brings you back to Shenzhen, we’ll be ready to welcome you with even warmer hospitality.Best wishes!ShenzhenAir International Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at Shenzhenair International Hotel was nothing short of amazing and that our team—especially Dalia, Alyssia, and Zoke—left such a positive impression. Delivering attentive, courteous service is at the heart of what we do, and your recognition truly motivates us to keep raising the bar.It was our pleasure to make your time in Shenzhen memorable, and we cannot wait to welcome you back whenever your travels bring you to our city. Until then, safe travels and warm wishes from all of us at Shenzhenair International Hotel!Best wishes,Shenzhenair International Hotel

Réponse de l'établissement: Dear guest! We sincerely hope that our warm and comfortable accommodation will give you a good memory of your trip.We are very happy and encouraged to know that you are so satisfied with our service and location,quite room, decent breakfast choices.Your satisfaction is the greatest motivation for our unremitting efforts and we will continue to maintain the high standard of service to ensure that every stay is a pleasant experience. Wish you a happy life! Shenzhenair International Hotel

Réponse de l'établissement: Dear customer, thank you very much for your positive feedback following your recent stay. We are glad to know that you are satisfied with our hotel. Your feedback is a great validation of our work and inspires us to continue with the good work. Thank you again for staying with us, we hope your future visit will always be pleasant! Shenzhenair International Hotel~

Réponse de l'établissement: Dear Customer,It is great honor to hear your positive comments about the rooms, our hotel rooms are new and spacious, with a focus on the comfort of each and every guest. From design to decoration, every detail of the hotel has been perfected to create a distinctive aerospace culture theme, just for you to present a prestigious and extraordinary living space.We are delighted to bring you a warm birthday surprise to make your stay even more special and memorable. At the same time, thank you very much for your compliments on the service of our staff Lantu and Zhang Zhiying, all of our staff at our hotel are committed to providing the best service and care. We sincerely invite you to visit us again, and we look forward to providing you with excellent service and a pleasant stay on your next visit!Warm regards,Shenzhenair International Hotel

Réponse de l'établissement: Dear Guest,Thank you very much for choosing ShenzhenAir International Hotel again. Your repeated choices are the result of our mutual efforts. We attach great importance to the training of our staff, as each of them directly represents the quality of our service. We are very glad that their professional attitude and considerate service have been recognized by you. The front desk staff are very happy to have received your special praise. We look forward to your next visit,see you next time!Best wishes! ShenzhenAir International Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your feedback regarding your stay at Shenzhenair International Hotel. We sincerely apologize for any inconvenience you experienced.We have taken note of your comments about the mattress and will promptly replace or upgrade any substandard extra beds to ensure all guests enjoy a comfortable rest. Your advice is highly valuable to us, and we appreciate your time in providing this feedback.We look forward to welcoming you back and offering you a more pleasant stay in the future.Best wishes!Shenzhenair International Hotel

Réponse de l'établissement: Dear guest,Thank you so much for choosing to stay at Shenzhenair International Hotel and taking the time to share such a detailed review of your stay! We are honored to have provided you with a pleasant and memorable accommodation experience. Your recognition of the spaciousness, luxury of the guest room, and the service of our staff is the greatest encouragement to us. We will continue to maintain high standards and bring high-quality service to every guest.We sincerely apologize for the limited vegetarian options. Your feedback is of great importance to us. We will seriously consider enriching our vegetarian menu to meet the dietary needs of different guests. We hope that when you visit us again next time, you will notice our improvements and enjoy a more comprehensive service. Looking forward to seeing you again and wishing you a wonderful life!Shenzhenair International Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for choosing our hotel and sharing your feedback. We’re thrilled to hear you enjoyed our prime location! Regarding room service hours, we sincerely apologize for any inconvenience caused. While our current dining schedule is from 07：00 - 23：00, we understand this may not fully accommodate late-night diners. Your insights are invaluable, and we’ll certainly review this aspect to enhance our offerings. We hope to welcome you back soon for an even more comfortable stay.Warm regards,Shenzhenair International Hotel

Réponse de l'établissement: Dear valued guests, Thank you for your kind words about Shenzhenair International Hotel!We are delighted to hear that you are satisfied with the convenient location,well equipped gym room,excellent swimming pool service in our hotel. Besides,your advice about Cafe Wings has been documented and escalated to our management team for review. We take pride in providing a welcoming and enjoyable experience for all of our guests.We look forward to welcoming you back again soon! Best wishes! Shenzhenair International Hotel

Réponse de l'établissement: Dear guest,Thank you so much for choosing to stay at Shenzhenair International Hotel and taking the time to share such a detailed review of your stay! We are extremely delighted to have provided you with an excellent experience during your second stay at our hotel! Thank you for recognizing the warm service of Elya at the front desk. Her thoughtful act of extending the check-out time for you precisely represents the warm experience we hope to offer our guests. We are glad that the gym, indoor swimming pool, and room service have met the needs of you and your family. Also, we're pleased that you appreciate the convenient yet peaceful location of our hotel. Your trust and recommendation are the greatest compliments to us. In the future, we will continue to maintain high service standards and look forward to seeing you again next time!Best regards,Shenzhenair International Hotel

Réponse de l'établissement: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel