Mercure Shenzhen Nanshan Shenzhen Bay

很不錯的酒店，很新，服務態度很好，而且地理位置方便，去哪裡都很便利，餐廳，洗衣房，健身房都有，對於出差天數多的很適合

在四海公園附近，裝修風格有濃濃法國風情，非常漂亮，客房挺大，且迷你吧的飲料是送的，礦泉水看着挺特別.咖啡沒有配奶不太好，到最後也沒給我解決。走廊裏的香氛很好聞，床特別舒服，電視機很大，寫字枱有些不穩會晃來晃去。有游泳池可以游泳，早餐不錯種類豐富好吃，餐廳看着也很美 【精品酒店】

這是我住過最舒心的酒店了（150字評論不小心刪了衹寫關鍵的）提前電話問酒店能不能佈置酒店説能，但是入住時忘了説可是酒店人員衹是温聲提醒不能搞蠟燭然後還給我們送紅酒升級套房，我時間不過他們還派人來幫忙佈置，我雖然沒參與但是我朋友一直誇他們幫了很大的忙，可能跟幫忙的人有關但是酒店服務可見一斑（點名表揚曹江和另外一名不知道名字的小姐姐）愛了愛了，另外收拾時不小心打碎了杯子所有人第一時間問我有沒有受傷，你細品品品品品品品品品

詳細來聊一下酒店，在老蛇口，路窄，地方容易堵，是舊樓改造的酒店，以下是一些入住的感受： 1.首先是停車的問題，攔在外面保安説停滿了不能進，還打電話給了酒店，説派人來交涉，過了一段時間才放進去了，發現就幾個地面停車位，晚上都不敢開車出去找吃的，怕回來沒車位停 2.房間送游泳券和紅酒，但是入住後服務人員都衹字不提，衹有我一樣樣問，前台説查一下，然後才提供，可能不説就沒了 3.房間的窗口就是對內走道天井，沒有景觀，算是個假窗户了 4.之前看了有評論説是什麼網紅游泳池，結果一看，其實就是旁邊一個健身室內的普通游泳池，沒看出有啥特別 5.房間信號很不好，用酒店wifi，電視還算大，但是飛利浦的真不好，反應很慢，電視機的一些功能有欠缺，想播放個電影都是收費的，然後也不能播放u盤的電影，投屏時就是酒店的網絡不穩定，頻繁出現斷斷續續的暫停加載，煩躁 6.晚上睡覺關了燈，那個牆上的空調控制器太亮了，算個夜燈用了，都刺眼了，影響我的睡眠 7.智能廁所還算不錯，但是半夜摸黑上廁所，要在牆上控制器找沖水鍵找半天 8.酒店還算安靜，隔音就一般吧，衞生方面晾衣架上灰塵多，沖涼房比較大，其他的不過不失吧，原來酒店是華住會的，需要入住的可以查一下價格比對

Served it’s purpose for the night

Having seen lots of good reviews, I decided to book this hotel for a weekend away in the city. However, the hotel is disappointing. It is located in a busy area, and next to a community which meant that it was noisy in the evenings (and I assume why they left free earplugs on the bedside table). The hotel itself also looks tired, and the room delivery robot looks like it hasn't been cleaned for a long time. My biggest annoyance though, is that I went out for the day and left the 'do not disturb' light on - but the housekeepers still let themselves into my room as new water bottles had been placed in the room and the bins emptied. The cups in my room were also dirty, and the view from my floor was not good. The soundproofing between rooms is also poor, and every time my neighbour shut their door, the walls shook. If you are looking at the reviews for this hotel, do so with caution. The receptionist took my phone off me, saying that they wanted to check my booking, but then took the time to write a review of the hotel by herself (of which I have attached a picture). The review praises the people at reception, but also talks about how the breakfast was good - I did not pay for, or eat breakfast during my stay here. I did not write this review, and if I had known what she was doing I would've asked for my phone back. I would not recommend this hotel, there are much better in the area at a similar price. A huge disappoin**ent.

During my recent trip to Shenzhen, I spent four nights at this hotel. It's conveniently located, just a short 10-minute stroll from the metro station (wanxia metro station). Overall, I had a great experience. The staff were super friendly and always ready to assist. While the lobby might need a bit of a refresh, the rooms were absolutely lovely. And let's talk about breakfast – even for someone like me, a foreigner, the spread was top-notch. I think I might have been the only non-local guest, but that didn't dampen my enjoyment one bit. Special shoutout to Stephen and the front desk team – they were fantastic throughout my stay. You can bet I'll be booking here again next time I'm in town.

I had a very pleasant stay at the Mercure Nanshan, the room is modern, well equipped and decorated. But the best of all is the cordiality and service of the Hotel staff, of which I especially highlight Mr. Stephen and Miss. Jiang from the Hotel reception/front desk who are extremely friendly and always willing to help you with whatever you needed.

We had a great stay at this hotel. The room was spacious and clean. The staff were friendly and attentive. We also enjoyed the breakfast where there was a lot of choice ro Chinese and Western guests. We didn't use the pool but it looked clean and inviting. We will definitely book a room with Mercure again. Thank you!