Bella Resort & Spa

Unfortunately I cannot give a big review because unfortunately our plans changed because our family had a turkish person and the places manager has a rule (that is not mentio while booking the place) that turkish men and women can’t share a room so unfortunately we couldn’t go there but the receptionist was very comforting about the whole situation and helpful :) so thank you for that

This is the best hotel I have ever stayed in. Animation team the best and thank you Kiko Aida and Mustafa and all team of animation. The spa on the high level. All was top notch. I will come back there soon.

unfortunately we can give only 3 stars here. What we like - The hotel facilities are relatively new compared to how long it has been there. - Some staff is very helpful and try their best to help. Our appreciation goes to Duygu at the reception, Mustafa at the restaurant and Ayse from miniclub - The water slides are fun. There is also a floatable water obstacles once a week which pool guests can have fun - The highlight and what distinguish this hotel is the show that they organized almost every night. It was fantastic and the whole family enjoy it. - The beach is right there with awesome beach restaurant. Very sandy and clear water - The cleaning lady do a wonderful job with cleaning the room - Minidisco is fun for the kids. What we dislike - We need to pay 18euro to use the vault in the room - Miniclub has very little toys/activities. During the time we are there, there is only shirt painting (10 euro), old board games. Could have been better with more indoor toys that will occupy the children like toy kitchen etc. - The internet is unstable throughout the hotel and even in some rooms. - The male staff at the reception is quite incompetent. When asked if we can borrow the basketball for the court. He said we need to walk around and find the staff from another animation company by ourselves as he has not contact for them. What a great system and coordination they have! - WORST EXPERINCE ever is at the A La Carte restaurant. After 15 minutes in a queue since morning to reserve the seat. We found the food very bland and not at all tasty. We only managed to eat one bite from the main course (lamb) and had to walk out of the restaurant to the normal buffet at the main restaurant to continue eating. The kid's menu that they serve comes suspectedly from the buffet downstairs with cold burger, cold spaghetti WITHOUT sauce, and cold fried sausages. Our kids also ate only one bite and stopped. What a big disappointment. They also cleared the plate in the wagon right in the restaurant, so we see and hear how they knock the plate against the trashcan in in the wagon all through our meal. :( I wonder how can this pass as a standard food hygiene in a 5 star hotel - another bad experience is with the staff at the vitamin bar who was extremely RUDE and tried to push the customers to order juice with alcohol against their will. When customer rejected, he expressed his attitude clearly that we just had to walk away.

Pools are lovely, water slides, zoo, stables, shows good, staff attentive and efficient. Beach bar does good burgers, one restaurant makes fresh tasty pizzas daily, buffet full of glorious food and drink. Only downside is the manners of some fellow guests. Some don't wait for you to exit the elevator, push in when hardly any queue maybe 1 or 2 persons , rude to staff, greedy etc. The staff deal so well, are professional and kind, I just hope future guests appreciate how hard they work and treat them accordingly. A simple please or thank you should be standard.

The hotel is very nice, foods, rooms, clean everything perfect! Beach too. 😊 Except one thing - music outside (after shows) extremely loud!!! People, children can’t sleep!!! Please, cut back volume after 22:00! 🙏 Thank you!

Bella Resort was beautiful, just as the name says. We were treated as special guests, and not like a number. Mr. Serkan accommodated us for the slightest inconsistencies. As of June 2021 there is limited animation, but we were here to rest anyways. The Italian a la carte was amazing and the entire waiting and cleaning staff went also above and beyond. We would come back in a heartbeat. Good bang for your bucks!