Alba Queen Hotel

Aile ortamı için remiz bir ambiansı var. Tüm personeler güler yüzlü ve islerin de profesyoneller. Özellikle animasyon ekipleri işlerini çok doğru yapıyor diyebilirim. Havuz ve yemekler çok güzeldi. Müzik seçimleri çok güzeldi. Çok eğlendik bir daha gelmeyi düşünüyoruz.

We are on our 4th day here so far and are having a wonderful time. The hotel is fantastic. Every staff member we have encountered has been friendly and helpful and the food and availability is fabulous , my favourite is the fresh honeycomb at breakfast. Lovely beach, and plenty of pool loungers. The visitors are predominantly German but that’s ok! Clean and tidy. I would highly recommend this hotel.

Very good food, beautiful beach, very friendly personal, fun party’s and kareoke, clean swimming pool, and ati is an legend!

DAS HOTEL HAT LEIDER VIELE NEGATIVE SACHEN, DIE ICH EHRLICH ERWÄHNEN MÖCHTE. POOL- WASSER, SOOO KALT!!! KEINER WAR IM POOL! MAN SAGTE UNS INNEN WÄRE BEHEIZT, DAS WAR EINE LÜGE! AUCH DA SOOO KALT!!! WHIRLPOOL MEHRERE TAGE KAPUTT, ALSO NICHT BENUTZBAR! KEINE STRANDBAR! MAN MUSS LANGE HOCHLAUFEN FÜR GETRÄNKE!!! INTERNET AUCH NICHT GERADE GUT... WAS SEHR GUT WAR, WAR DIE SELBSTGEMACHTE FRISCHE PIZZA, DIE BEKOMMT ALLE 5 STERNE!!! UND DAS SIE EINE MIKROWELLE DA STEHEN HABEN.

Great hotel. Food excellent, pool large, beer lovely, surroundings beautiful. The thing that impressed me most was the staff. They all seemed to really enjoy being there (it was the opening week of the season I must add), and had a good tone with the guests at all times. This is a sign that they are paid correctly and treated well, which is important to the experience for someone like myself. A special mention has to go to the mini club where our youngest son spent most of his holiday as he loves drawing. Those girls are wonderful with children and, again, seem to genuinely enjoy doing what they do. They had a couple of extra activities there which makes for a nice holiday memento like painting your own t-shirt (complete with a medal and a certificate). The only negative was that our family got woken up at 2am by a family in one of the rooms around us "messing around" (little kids running around, screaming and shouting but sounded like they were having fun). Really bizarre. Hardly heard a sound from the other rooms after that so I have no idea what happened there, but if the walls are that thin this could absolutely be a problem when your neighbours are grown ups enjoying the all inclusive facilities until the small hours (we were in the very obvious kids section with bunk beds). Should be noted that this is basically a German hotel with 90% + guests speaking German. Not an issue for us, but if you are going on holiday to socialise with other guests you will need to speak German at this hotel. They were very good at changing the food options each day, so it didn't taste like typical buffet food. Way way better. Was our first time in Turkey and the staff were great ambassadors for their country. The entertainment team (animation as they call it) were very bubbly and energetic. An all round great experience.

Don’t be fooled by 5stR reviews if I could give a zero I would. We have had expectation of a 5 star but unfortunately that management and the hotel itself has disappointed us. It’s very run down and looks in need of refurbishment, the management was awful because we had made a complaint the so called manager has walked off and couldn’t even be bothered to rectify their mistakes! I hope anyone who decides to book here DO NOT BOOK, honestly I was like one of you looking for a perfect 5star hotel instead was a disaster, food was the same nothing new and hardly any entertainment. It was an embarrassment that I chose a hotel like this!

We book an all inclusive holiday for 2 adulat and one child. The hotel is all right ,not 5 stars anyway, more like 3 to 4. The staff is very rude, if you are not German. They keep saying they don't understand English. I tried for several times to speak with someone, even at the guest relations desk, one time the lady said she doesn't speak English and for 3-4 for times nobody was there. Staff at the restaurant or to the bar are rude, don't matter if you gave tips or no. The staff from the waiters, beach boy or managers they don't care about guests if you are not German. The waiters shout at children's in restaurant, for bowling alley and billiard table you need to pay. If you want a day to the pool, you need to wake up and to be at the pool at 7 am to put towels on sunbeds. At the beach if you leave the sunbed for 1 minute the beach boy come and brush them and give them to German tourists. In the restaurant ( I don't know if is a chef), they put meat in your plate, yes with gloves but they touch other food or souce also and if you are not happy with the portion they say if enough. If you ask for cocktails they do but not with all the ingredients from the recipe. I definitely not recomand this hotel if you want to have a good holiday.