Where to start… We booked this hotel as it looked a good fit for what we wanted. We went all inclusive for convenience, that was a mistake. As other reviews have said, the hotel caters for Turkish/Mediterranean choices- which we didn’t like. Breakfast is a choice of cheeses, meats and salads - there is no toaster! Overcooked hard boiled eggs and cheap cereals are also available! Most all inc hotels serve snacks in between but not here, lunch is awful. Some concoctions of various veg in sauces and rice etc. Wouldn’t know as nothing is labelled! The salad is not chilled either. Nothing in the afternoons and dinner is a repeat of lunch! Don’t expect the basics either, occasionally they serve chips on a night - they only served them once while we were there, if you want anything like burgers, nuggets or chips etc you have to order them and pay, not that we wanted to eat burger and chips everyday but those are generally a given on an all inclusive basis. Drinks are served in plastic kiddie cups, unless you pay! The pool was dirty and a cloudy green colour, we ended up going to another hotel to use their pool which we got to use free as bought food there! The corridors and pool areas smell like cat wee, it’s nauseating. The room… well it was dated and smelled funny too, we arrived at 5 in the morning and the patio doors had been left open from the day before in 40+ degree heat. The mattresses are old and tired. The bobbly bed sheets are so uncomfortable! The showers are hit and miss, one day there was no water at all - not good in that heat and another day it was cold showers only! The shower cubicle itself was filthy. There is no entertainment on an evening despite what the pictures suggest, the ‘library’ is a bookshelf with a few books on, but none in English. Preferential trea**ent is given to the Turkish guests, I would say it’s a Turkish holiday hotel which is fine but they shouldn’t be taking bookings from British tour operators and treating the guests unfairly! For the money we paid we could’ve got a much better hotel! I wouldn’t recommend this hotel unless it’s used as a base only. We ate there 4 times over the week in total We did check what was on offer before deciding to go out. Thank heavens for the bars down the road. This is the first all inclusive holiday I’ve been on and have had hunger pains. My child wanted to come home after the first day! Quick points: NO fridge in room NO change of sheets NO change of towels unless specifically requested, they just put them back on rails Toilet roll is rationed! It’s worth noting however, the day before we left, they actually cleaned the pool and terrace areas! We joked that the boss must be coming. Too late for us though! I don’t know how it has 3 star status as it doesn’t offer the services or have the amenities of a 3 star hotel. I would go to Side again, just not there.
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