Irem Garden Hotel & Apartments

Don’t waste your money and time! This hotel is the worst I’ve ever been to in Turkey. First of all this hotel is not worth of 3 stars as I explain below: 1- no room cleaning until you complain! 2- terrible food with dangerous objects in it! 3- no safety in the room! 4- depressing music at breakfast, lunch and dinner! As if we were at a non-ending funeral instead of having a holiday! 5- Neither the receptionist nor the personnel or even the manager speak English! 6- Rude and reckless personnel! Especially the receptionist, and the manager (all he does is sit here and there, watch things on his phone, and have tea and coffee). 7- The only good thing is the shuttle that takes you to the beach and the fees for sunbeds and umbrellas is included in the price you pay. Rooms are in very bad condition, old, damaged and musty. The bathroom is darkened by mould and pieces of tiles fall off from the walls. As can be seen from the photos, the locks of the room doors are super old and very easy to open without a key! What’s worse is there’s no way to lock the door when you want to go to sleep and anyone can easily enter to your room and take your belongings. Therefore, we could never leave our belongings and had to carry them everywhere with us. Not acceptable! They mix the leftovers of the previous meals with some vegetables and serve it for lunch and dinner. In 5 days at lunch and dinner, we could eat only rice/pasta and salad. The meat was usually ready-made cheap chicken nuggets or flat meatballs that had no taste, let alone nutritional value! The last night,in the photos, I chewed a metal scrubber in my salad! When I felt the pain and showed it, they didn't even say SORRY! They said ‘Ohh you are unlucky! What to do!’ Our room wasn’t cleaned until we complained! The receptionist casually said ‘Ohh they must’ve forgotten. I see if I can find someone to clean.’ What the hell?! After our reaction, next day, the third day, the room is ‘cleaned’ without changing the sheets or towels! Also, the sheets and towels are badly stained to the extend that we didn’t want to use.

Very good place for family. Children slides are brilliant and all inclusive food is very good. the location is out from the main busy place if you want privacy.The bedroom is quite outdated not luxury

Highly recommended! Clean (cleaner came daily), extremely helpful and friendly staff, really good aircon, wonderful pools, close to beautiful beach- you can walk there but we hired a car (ample parking).Apar**ent basic but comfortable. Manager fantastic - anything we asked he did - asked for more towels / cutlery and replacement car and all sorted in minutes- so helpful including speaking to the terrible car hire company we had used! My only regret is that we didn’t organise a taxi from the airport to the hotel through Irem directly then hired a car through them too.

Arrived at 3.30pm and still had to wait on our room being cleaned even though check in was at 2pm so it should have been ready. And the floor was still soaking wet when we got in so it was just cleaned while we waited. Not ideal after a 6 hour drive. The shower also couldn’t stand up on the tall hook as it was broken so couldn’t stand under the shower normally. The air surrounding the area smells like horse poo which isn’t nice. Luckily it was just for 1 night

Stayed here as family of 4 for 10 days in August 2022. As we had a night flight and we were due to arrive at the hotel at approximately 7-8am I had contacted the hotel beforehand and advised them of this and asked for early check-in. They advised me that if a room is available early I can take it. We arrived at the hotel at around 8am and there was no member staff there. There was just a cleaner, who could thankfully speak perfect English, and advised us that the hotel staff don't arrive until after 9am. There was no working AC in the lobby, There was an freestanding AC unit which was switched off and when I switched it on it started to leak. Hotel staff, Fatima, finally arrived after 9am and we pleaded with her to get a room ready for us asap and we eventually got a room at around 11am. The Wi-Fi is only available in the lobby but the router was switched off and Fatima switched it on when she arrived after i asked why the Wi-Fi wasn't working. We were on the 4th floor and this block had no elevators however the staff helped with carrying our luggage up. Our room was clean and spacious. There was a lounge room with 2 sofa beds, kitchen and large balcony and a bedroom with 2 beds and smaller balcony. There was also an open front wardrobe and shelving space poorly located next to the kitchen so any cooking food smells would have gone on to the clothes so we used the drawers in the bedroom or left clothes in our suitcases. Beds and sofa beds were comfortable. Extra blankets and pillows were provided when asked for. Remote controlled AC worked perfectly well in both rooms. Although curtains seemed thick and were lined they didn't keep the sunlight out in the mornings and I'm not a heavy sleeper so was woken early every day. The unique situation that we had was that my daughter has food allergies so we booked this hotel due to the kitchen as we were cooking her food as she's unable to eat out. We were cooking her chapatti's (a flat type of bread) to eat with her curries however they weren't cooking properly on the electric hob so I asked Mustafa, a member of staff, if we can use their kitchen's gas cooker for 5 minutes during lunch and dinner and he went one step better and provided with a portable gas canister in our rooms that we were allowed to take when needed. This was amazing and made a big difference. Bathroom was clean. Shower gel, handwash and toilet rolls were provided. Room was cleaned every few days however it was cleaned properly and we had to request a room clean on a couple of occasions. There was a massive ant problem in the hotel. We returned to the room on our first day to ant infestation which were coming in from the door and making their way to the kitchen bin. We began emptying the every time we had food waste so sometimes 2 twice a day. Even of you drop a single bit of food item on the floor that was cleaned the ants arrived. They even made their way in the room and up the dining table as there was an opened packet of cris

Ailecek tatil yaptık. Kesinlikle fiyat performans hatta fiyatından üstün performans. Yemekler çok çeşit değildi ama güzeldi . Çalışanlar ilgili Güler yüzlü. Her isteği karşılamaya çalışıyorlar. Odalar eşyalar eski . Yatakları rahatsız. Ama bu fiyata 5 yıldızlı otel beklememek gerek. Bizim beklentimizi karşıladı. Son gün yaptığı jestten dolayı Mustafa beye ve resepsiyondaki arkadaşa teşekkür ederiz ☺️