Novotel Living Singapore Orchard

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Novotel Living Singapore Orchard

8 Claymore Hill, 229572, SingaporeVoir le détail de l'hôtel
Novotel Living Singapore Orchard
Novotel Living Singapore OrchardNovotel Living Singapore OrchardNovotel Living Singapore Orchard
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Avis des voyageurs

9.3/10
Excellent
56 évaluation
Avis vérifiés
Emplacement9.3
Commodités9.3
Service9.3
Propreté9.3
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Toutes les évaluations(56)
Évaluations positives(44)
Évaluations avec photos/ vidéo(6)
Évaluations négatives(2)
Utilisateur anonyme
Studio Exécutive
Séjour au fév. 2023
Autres
1 évaluation
2.0/10
Publiée le 24 avr. 2023
Cette réservation était une fraude et je vais la publier quotidiennement sur trip.com Telegram. Trip.com a dit qu'ils m'aideraient avec le litige bancaire mais a plutôt contesté cela. L'hôtel a été réservé sur Agoda.com lorsque j'ai vérifié auprès de l'hôtel et non sur trip.com. L'hôtel n'est tout simplement pas serviable non plus. J'ai essayé de leur dire que je n'étais pas du tout resté parce que je n'avais même pas été informé et ils m'ont simplement demandé de vérifier auprès d'Agoda et ont refusé de proposer un séjour de remplacement. Juste pour souligner que ma femme est à l'hôpital depuis 3 semaines maintenant et que je dois gérer tout cela. Une simple recherche en ligne montre que trip.com a été poursuivi avec succès deux fois en Chine. J'envisage également des moyens juridiques.
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Réponse de l'établissement: Dear Sir/Madam. Thank you for reaching out. We highly appreciate your feedback and are dedicated to addressing this matter swiftly. To ensure a comprehensive and satisfactory resolution, we have engaged in collaborative efforts with our partners. Your contentment remains our top priority, and we thank you for your patience as we strive towards a solution. We are pleased to inform you that this case has been successfully resolved. If you have any further inquiries or concerns, please don't hesitate to let us know. Sincerely, Ya'Kob ZAINI, General Manager
Invité
Studio Exécutive
Séjour au juill. 2024
En famille
19 évaluation
10/10
Exceptionnel
Publiée le 23 oct. 2024
Clean rooms, friendly hotel staff, good location.
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Invité
Appartement 2 chambres
Séjour au déc. 2024
En famille
1 évaluation
9.0/10
Excellent
Publiée le 14 mars 2025
가족 단위 여행으로 아주 좋은 호텔이에요. 시설도 깨끗하고 공간도 충분히 넓어서 편안히 지내다 왔어요. 조리가 가능해서 아이들 음식 먹이기 편했어요.
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Réponse de l'établissement: Dear Guest,Thank you for your positive review! We are delighted to hear that you had a great experience during your family trip at our hotel. We are glad that you found our facilities clean and spacious, providing a comfortable stay for you and your family. It's wonderful to hear that our cooking facilities made it convenient for you to feed the kids. We appreciate your feedback and look forward to welcoming you and your family back for another enjoyable stay in the future.Best Regards,Angelina KoayGeneral Manager
Fupeiran
Appartement 2 chambres
Séjour au déc. 2023
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 7 fév. 2024
位置非常方便,帶小朋友住這邊吃的也很方便
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Réponse de l'établissement: Dear Fupeiran, We are thrilled to learn that you and your family have enjoyed your stay at Novotel Living Singapore. It was a pleasure serving you, and we are honoured to be your preferred home in Singapore. Your positive feedback will be shared with the entire team. We eagerly anticipate the opportunity to welcome you back home soon. Best regards Ya’Kob ZAINI General Manager
😍😍😍csj💗🐒
Studio Exécutive
Séjour au juin 2023
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 15 août 2023
除了小,沒別的,早餐是送到房間的,跟商場很近,很方便
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Réponse de l'établissement: Dear Sir/Madam, We highly appreciate your valuable feedback regarding your recent stay at Novotel Living Singapore Orchard. Thank you for taking the time to provide us with a 5-star review. We are delighted to learn that you enjoyed our strategic location. Your feedback is invaluable to us, and we eagerly anticipate the opportunity to make your next visit as delightful as your previous one. Thank you once again for sharing your experience. Sincerely, Ya'Kob ZAINI General Manager
Chixing
Appartement 2 chambres
Séjour au août 2022
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 20 déc. 2022
環境好 地段繁華
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Réponse de l'établissement: Dear Sir/Madam. We sincerely appreciate your 5-star review! We're delighted to know that you were pleased with our services and our superb location. We're eagerly looking forward to the chance to ensure that your next visit is just as enjoyable as your previous one. If you have any questions or need assistance, feel free to reach out. Thank you once again for your positive feedback! Ya'Kob ZAINI, General Manager
Invité
Séjour au avr. 2025
Autres
10/10
Exceptionnel
Publiée le 7 mai 2025
Très bien situé, près de Orchard rd. Personnel au top ! Plein de gentilles attentions. Super pratique d'avoir un appartement avec cuisine quand vous voyagez en famille. Piscine et gym - très sympas. Ash et son équipe est super. Hâte d'y retourner.
Invité
Séjour au avr. 2025
Autres
2.0/10
Publiée le 9 mai 2025
We stayed for 7 nights, the air conditioner was very noisy, we asked the service staff to come and check it out, but they never fixed it, and they kept telling us that it was fixed, and the air conditioner could only be turned on to 18C. The daily housekeeping is not very clean! But the service staff on 5/1 was very nice
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Invité
Séjour au avr. 2025
Autres
10/10
Exceptionnel
Publiée le 8 mai 2025
Cannot speak more highly of this hotel. Part of the Accor Group, the hotel is spotless, our suite cleaned perfectly on the week days (not on weekends or public holidays). Our stay came with hot and cold buffet breakfast each morning, served in the Lobby's cafe, which was highly appreciated and ample to start the day's sightseeing. The hotel is surprisingly quiet, being one block back from the corner of Scott and Orchard Roads. It's only a short walk downhill to either of Scott or Orchard Roads and their bus and train stations (Orchard MRT is a major train hub) so, armed with a Singapore Tourist 5 day Pass, we were very able to catch any bus and get to all of Singapore's tourist attractions easily. Handily, Orchard MRT is one of only 15 train stations which can sell the 5 day Pass, so that was hugely convenient. Our suite came fully equipped with iron, ironing board, an LG washer/dryer machine (so convenient and helpful to manage our washing and drying), fully equipped kitchen with crockery, cutlery, glassware and plates. Each room of the suite came with its own air conditioning controls, which was very useful. The hotel is a block away from the Far East Plaza (inexpensive grocery stores) as well as the Marks & Spencer department store, cafe and supermarket - both were ideal for purchasing bottles of peach tea, mineral water, dinners and dessert for the nights we chose to eat in. The main swimming pool was lovely, the children's wading pool and playground equipment thoughtfully planned for little visitors. A big Thank You to Sunil and Shawn for welcoming us and answering all of our questions. Thank you to the hotel staff who made us very comfortable in this home away from home.
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Invité
Séjour au avr. 2025
Autres
10/10
Exceptionnel
Publiée le 7 mai 2025
We had a wonderful time. Facilities and staff are kind and professional. Nothing is too much trouble for the staff. It’s very difficult to continue to say words up to 200 characters when I believe I said it all. They are happy to store our luggage until we need to get to the airport later today.
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Invité
Séjour au avr. 2025
Autres
10/10
Exceptionnel
Publiée le 5 mai 2025
Lovely studio apartment, loved the extra space provided as opposed to a hotel room. Staff were very polite and friendly. The rooms and public areas are kept very clean and tidy. Nice pool area to relax in if needed. Close by to Orchard MRT ♥️♥️
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Ruri R
Séjour au sept. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 10 oct. 2024
We stayed in a two-bedroom apartment. There are very comfortable bedrooms with a Qibla direction marker and you can also request an extra bed. The bathroom with bathtub and the toilets with bidets. The apartment also has a living room, a mini kitchen, and a dining area. The space is very comfortable and fully equipped with any modern & advance appliances and most importantly, there’s a water refill station. There are complete apartment facilities, like a swimming pool area, with a children’s pool and a mini playground. It has a beautiful view, making it perfect for relaxing.And don’t forget to work out at the fitness center! You must also try the breakfast, there are so many options menu, and they offer halal dishes that are delicious and perfect for our taste! The location is very strategic in Orchard, close to many shopping malls and restaurants.
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6/10
Réponse de l'établissement: Dear Ruri R, thank you for taking the time to review our property. We are happy that you and your family enjoyed your time with us and our friendly team members. We work really hard to give our guests the finest experience possible so comments like yours are truly rewarding to hear. We hope to welcome you back soon! Thank you!
trizqiaf
Séjour au sept. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 10 oct. 2024
we stayed in 2 bedrooms apartement when we arrived we can see a spacious living room with a beautiful city view from washing machines, tap water and cooking utensils with a clean and comfortable kitchen makes you want to stay here for a long time
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Réponse de l'établissement: Dear trizqiaf, we are incredibly grateful that you took the time to leave us a 5-star review! We take pride in knowing that our guests are happy with their experience with us. We hope to see you again when you travel to Singapore. Thank you!
Firliparliningtyas
Séjour au sept. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 10 oct. 2024
super complete facilities there is a washing machine, kitchen equipment there is a halal breakfast buffet, close to ion orchard near mrt. feel at home to stay here for a long time, super comfortable. for families there is also a pool for children and there is a playground
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Réponse de l'établissement: Dear Firliparliningtyas, there is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you and once again thank you for your rating and review! It is much appreciated! Hope to see you soon.
tamiradimyati
Séjour au sept. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 9 oct. 2024
Really enjoyed with friends, best facilities & hospitality, we ll comeback for sure. Halal breakfast, toilet with bidet very helful for moeslem. Located in the heart of orchard Road, only 10min to mrt / bus station, but with 6days conseceutive stay
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Réponse de l'établissement: Dear tamiradimyati, thank you so much for your kind words! We are thrilled to hear that you enjoyed the convenient location of our hotel and found great value during your stay. We hope to welcome you back again soon for another wonderful experience. Safe travels!